Adriana Figueroa
Hialeah,FL
Summary
Business Administration Professional with extensive experience in the Insurance sector. Highly commercially focused, results-oriented, with strong analytical skills and the ability to make autonomous decisions that align with ethical, strategic, and productive goals. Excellent interpersonal skills, leadership, and a team-oriented approach.
Overview
26
26
years of professional experience
Work History
Event Organizer
Floridian Ballrooms
12.2021 - Current
- Coordinated logistics for large-scale events.
- Demonstrated adaptability in handling unforeseen challenges, ensuring events proceeded smoothly despite unexpected obstacles.
- Improved overall guest satisfaction by implementing responsive customer service practices throughout the planning stages and during events themselves.
- Trained and supervised event staff to complete tasks on time.
- Maintained an up-to-date inventory of décor items, ensuring efficient reuse and storage of materials.
Deputy Commercial Director
ITAU Insurance Brokerage
11.2012 - 05.2021
- Trained the sales team on the products to be marketed, ensuring comprehensive knowledge and effective selling techniques.
- Directed and led the sales team by designing and executing strategies to achieve sales targets.
- Supported the sales team in acquiring new clients while maintaining and deepening relationships with existing clients.
- Monitored commercial performance, conducting analysis of sales figures to inform decision-making and improve outcomes.
Commercial Leader, Affinity Segment
ITAU Insurance Brokerage
07.2009 - 11.2012
- Oversaw the commercial and operational aspects of bank-guaranteed insurance policies (Auto and Fire), including collections and endorsements.
- Conducted onboarding sessions for new employees, presenting the insurance portfolio of the fund.
- Managed the commercial aspects of employee insurance policies for the bank, including Debtor Life, Fire Debtor, and Health policies.
Commercial Assistant
Delima Marsh
09.1998 - 06.2009
- Maintained and deepened insurance programs for assigned accounts, ensuring client satisfaction and retention.
- Managed pre-renewal and renewal processes for insurance programs, handled exclusive agreements with insurance companies, prepared quotation slips, analyzed proposals, and advised clients on coverage decisions.
- Underwrote general and life insurance policies, and managed claims with insurers.
- Led commercial efforts to acquire new clients, expanding the client base.
- Managed accounts receivable, conducted financial analysis, and monitored performance metrics.
Education
Bachelor of Arts - Business Administration
La Salle University
Bogota, Colombia10.1999
High School Diploma -
Santa Rosa De Lima
Bogota, Colombia12.1992
Skills
Microsoft Office (Excel, Word, PowerPoint, Outlook)
Critical Thinking
Leadership
Communication
Attention to Detail
Problem-Solving
Teamwork
Timeline
Event Organizer
Floridian Ballrooms
12.2021 - Current
Deputy Commercial Director
ITAU Insurance Brokerage
11.2012 - 05.2021
Commercial Leader, Affinity Segment
ITAU Insurance Brokerage
07.2009 - 11.2012
Commercial Assistant
Delima Marsh
09.1998 - 06.2009
Bachelor of Arts - Business Administration
La Salle University
High School Diploma -
Santa Rosa De Lima
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