Adriana Flores
Chicago,IL
Summary
Skilled Licensed Practical Nurse offering 8+ years of experience in the field. Knowledgeable about assisting with non-invasive procedures and performing respiratory treatments. Strong documentation skills and a firm grasp of compliance requirements. Experienced nursing professional with excellent skills in patient assessment, disease management and medication administration. Proven track record of delivering high-quality care. Hardworking and passionate job seeker with strong organizational skills.Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Licensed Practical Nurse
Bethany Retirment Community
09.2018 - 01.2021
- Enhanced patient care by performing comprehensive assessments.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
- Improved patient outcomes by administering medications, monitoring vital signs, administering insulin, checking blood sugars daily and documenting important information.
- Assisted physicians with orders and lab results relayed back to provider.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Bilingual Customer Service Representative
Aon Retirement Health Exchange
08.2016 - 08.2017
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
- Streamlined communication for non-English speaking customers, providing accurate translations of company policies and product information.
- Collaborated with team members to improve overall call center efficiency and performance, resulting in reduced wait times and increased productivity.
- Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
Certified Nursing Assistant
Methodist Hospital Of Chicago
06.2011 - 05.2013
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Checked patient vitals such as temperature, blood pressure, oxygen, and blood sugar.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Education
Bachelor of Science - Nursing
Chamberlalin University of Chicago
Chicago, Il09.2023
Skills
- Clinical Documentation
- Health Education
- Pulse Oximetry Tracking
- Family Communication
- Wound Care
- Vital Signs
- Patient Relationship Building
- Maintaining Nutrition
- Medical Office Administration
- ADL Assistance
- Patient Care
Languages
Spanish
Native or Bilingual
Timeline
Licensed Practical Nurse
Bethany Retirment Community
09.2018 - 01.2021
Bilingual Customer Service Representative
Aon Retirement Health Exchange
08.2016 - 08.2017
Certified Nursing Assistant
Methodist Hospital Of Chicago
06.2011 - 05.2013
Bachelor of Science - Nursing
Chamberlalin University of Chicago
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