Adriana Flores
436 S Flower St Apt#1,CA
Summary
Dynamic and dedicated professional with experience at Coastal Heights Senior Living, excelling in dining area maintenance and active listening. Proven ability to enhance customer satisfaction through effective meal recommendations and team collaboration, ensuring a welcoming atmosphere. Committed to safe food handling and delivering exceptional service in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Waitress
Coastal Hights Senior Living
2020 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Housekeeping
Costal Hights Senior Living
01.2020 - 07.2020
- Practiced excellent housekeeping to maintain accident-free workplace.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Accepted responsibility for maintenance and necessary housekeeping duties of classroom and common use areas.
Cashier
7 Eleven
01.2014 - 02.2018
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Santiago High School
Santa Ana, CA07.2011
Skills
- Dining area maintenance
- Active listening
- Order delivery practices
- Buffet setup and takedown
- Food running
- Order taking
- Food presentation
- Safe food handling
- Meal recommendations
- Greeting guests
- Menu design
- Team collaboration
Timeline
Housekeeping
Costal Hights Senior Living
01.2020 - 07.2020
Cashier
7 Eleven
01.2014 - 02.2018
Waitress
Coastal Hights Senior Living
2020 - Current
High School Diploma -
Santiago High School
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