Adriana Galindo-Perdomo
Leander,United States
Summary
Resourceful Manager offering a history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with a hardworking mentality to maintain the quality of services and products.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
The Austin Eye Professionals
07.2023 - Current
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Assessed processes and procedures, complying with HIPAA regulations.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Optometric Technician
The Austin Eye Professionals
02.2023 - Current
- Conducted pretest procedures to gather data before exams and make eye appointments more efficient and productive.
- Acquainted patients with procedures and explained the purpose of testing to establish consent.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
Optical Sales Associate
Pearle Vision
10.2022 - Current
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created a positive impression of the business.
- Recommended specific frames, lenses, and lens coatings to suit client needs.
Retail Sales Manager
Lil Z's
09.2021 - 02.2022
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Accounting Manager
Perdomo Transportation Services
09.2020 - 02.2022
- Filed tax returns and prepared governmental reports in compliance with strict standards
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Generated monthly and quarterly financial statements for executive review.
Team Supervisor
Perdomo Transportation Services
09.2020 - 05.2021
- Communicated policy updates and company information through team meetings, huddles, and one-on-one development sessions.
- Analyze operations to evaluate the performance of a company or its staff in meeting objectives or to determine areas of potential reduction, program improvement, or policy change
- Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
Logistics Specialist
Perdomo Transportation Services
09.2020 - 05.2021
- Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
Furniture Sales Associate
Canales Furniture
08.2019 - 06.2020
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Researched furniture materials and suggested pieces to clients based on budget and want.
Barista
Roma's Italian Bistro
01.2019 - 08.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Waitress
Roma's Italian Bistro
10.2018 - 08.2019
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Summer Camp Counselor
TURN AROUND AGENDA FAMILY SERVICES, THE
05.2016 - 07.2016
- Maintain a safe play environment
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
Education
Associate of Applied Science - Pre-Medicine
Austin Community College
Leander, TX05.2025
Certified Project Manager, Project Management - Business Administration
Coursera
Los Angeles, CA05.2022
High School Diploma -
Duncanville High School
Duncanville, TX05.2019
Skills
- Administrative Support
- Billing
- Team Supervision
- Staff Training
- Attention to detail
- Cross-functional collaboration
- Organizational skills
- Problem-Solving
- Dependable and Reliable
Certification
- First Aid/CPR/AED for Schools and the Community, TURN AROUND AGENDA FAMILY SERVICES, THE, 05/01/16, 06/01/18
- CPR/AED/First Aid, Duncanville High School, 09/01/18, 09/01/20
Honors Awards
- Vice-President - Family, Career and Community Leaders of America, 09/01/18
- The Society for Collegiate Leadership and Achievement - The Society for Collegiate Leadership & Achievement, 10/01/23
- Phi Sigma Pi - Phi Sigma Pi National Honor Fraternity, 10/01/23
- National Spanish Honor Society, 05/01/16
Languages
Albanian
Elementary
English
Native or Bilingual
Spanish
Native or Bilingual
Russian
Elementary
Timeline
Office Manager
The Austin Eye Professionals
07.2023 - Current
Optometric Technician
The Austin Eye Professionals
02.2023 - Current
Optical Sales Associate
Pearle Vision
10.2022 - Current
Retail Sales Manager
Lil Z's
09.2021 - 02.2022
Accounting Manager
Perdomo Transportation Services
09.2020 - 02.2022
Team Supervisor
Perdomo Transportation Services
09.2020 - 05.2021
Logistics Specialist
Perdomo Transportation Services
09.2020 - 05.2021
Furniture Sales Associate
Canales Furniture
08.2019 - 06.2020
Barista
Roma's Italian Bistro
01.2019 - 08.2019
Waitress
Roma's Italian Bistro
10.2018 - 08.2019
Summer Camp Counselor
TURN AROUND AGENDA FAMILY SERVICES, THE
05.2016 - 07.2016
Associate of Applied Science - Pre-Medicine
Austin Community College
Certified Project Manager, Project Management - Business Administration
Coursera
High School Diploma -
Duncanville High School
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