Adriana Garcia

Mortenson Dental

Providence, UT

01.2019 - Current

Ensured accurate data entry of patient information into the office management system.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Hired, trained and monitored new office employees and took corrective action when necessary.
Advised administrative staff on proper filing techniques and methods for maintaining medical records.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Produced thorough, accurate and timely reports of project activities.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Developed promotional programs to attract new patients.
Analyzed business performance data and forecasted business results for upper management.
Ensured compliance with HIPAA regulations while handling confidential patient information.
Negotiated contracts with vendors to secure favorable terms and pricing.
Delegated work to staff, setting priorities and goals.
Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.

Overview