Summary
Overview
Skills
Work History
Timeline
Languages

Adriana Garcia

Brookhaven,United States

Summary

Experienced host with exceptional customer service skills, recognized for making guests feel at home and elevating their dining experience. Trained and supported new hires, fostering a strong team dynamic that improved overall service quality. Maintained an immaculate and inviting host area, contributing to a warm first impression for guests. Committed to excellence, my focus is on creating lasting positive memories for every patron. Results-oriented host skilled in creating positive dining experiences through exceptional customer service. Trained new employees on effective interaction techniques, contributing to a 30% decrease in guest wait times. Maintained a pristine and inviting host area, reinforcing the establishment’s commitment to cleanliness. Ready to leverage my expertise to drive guest satisfaction and loyalty. When I worked in farm burger I had to focus on making sure everything was right what the customer ordered, I worked in the ice cream area on making ice creams cones. When I make sure the guests are welcomed and make sure there are okay, Customer-focused professional with a proven ability to enhance guest experiences through attentive service and operational diligence. Experienced in training team members while ensuring high standards of cleanliness and organization in service areas. Adept at resolving issues quickly, contributing to a loyal customer base. I am dedicated to leveraging my skills in a bussar role to elevate service quality. Committed hospitality professional skilled at delivering top-tier customer service in fast-paced settings. Excelled in training and developing team members, fostering a culture of exceptional service that boosts customer satisfaction. Proficient in maintaining organized service areas, contributing to a seamless dining experience. Focused on building positive relationships with guests to enhance loyalty and drive business success. Compassionate and service-minded professional with a strong background in hospitality and customer relations. Expertise in training staff on operational standards and enhancing guest interactions, leading to improved service quality. Committed to maintaining cleanliness and organization, ensuring a pleasant environment for guests. Excited to contribute skills and passion for service to a promising role.

Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

5
5
years of professional experience

Skills

  • Server - Expert
  • Host - Expert
  • Positive Attitude - Expert
  • Customer Service - Expert

Work History

Cashier, Runner, bussar, ice marker

Farm burger
09.2022 - 04.2023
  • Trained new hires on operational procedures and customer service standards to ensure a cohesive team environment.
  • Handled customer complaints and resolved issues promptly to maintain a high level of customer retention.
  • Maintained cleanliness and organization of dining areas and service stations to enhance customer satisfaction.
  • Assisted in the preparation of ice for beverages, ensuring quality standards were consistently met.

Server

Unknown Planner
09.2020 - 09.2020
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed order accuracy and timely delivery to enhance guest satisfaction.
  • Collaborated with kitchen staff to streamline food preparation processes.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.

Host

bad daddy burger bar
12.2024 - Current
  • Provided exceptional customer service by greeting guests warmly and ensuring a positive dining experience.
  • Trained and mentored new hosts on standard operating procedures and customer interaction techniques.
  • Maintained cleanliness and organization of the host stand and waiting area to create a welcoming atmosphere.
  • Maintained knowledge of menu items and specials to provide informed recommendations to guests.

Timeline

Host - bad daddy burger bar
12.2024 - Current
Cashier, Runner, bussar, ice marker - Farm burger
09.2022 - 04.2023
Server - Unknown Planner
09.2020 - 09.2020

Languages

Spanish - Native
Adriana Garcia