Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adriana Gardea

Lancaster,CA

Summary

Equipt with strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dental Assistant

American Dental Center
10.2024 - Current
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.

Technical Services

Antelope Valley College
01.2023 - 08.2024
  • Established clear communication channels between departments to foster collaboration and improve information sharing regarding technical services matters.
  • Maintained thorough documentation of technical services activities, promoting transparency and accountability among team members.
  • Facilitated clear communication between technical services team members and other departments, fostering strong working relationships across the organization.
  • Implemented quality control measures to ensure the delivery of high-quality technical services to clients.
  • Implemented a system for tracking inventory levels, reducing instances of stock shortages or overages in the Technical Services department.
  • Reduced order processing time through close collaboration with technical services staff members responsible for cataloging new items into the system quickly after receipt.

Customer Service Representative

Bath and Body Works
03.2022 - 01.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Associate of Science - Real Estate

Antelope Valley College
Lancaster, CA
08-2024

Skills

  • Appointment scheduling
  • Professionalism and etiquette
  • Team collaboration
  • Inventory management
  • Dental radiography
  • Treatment room setup
  • Sterilization techniques
  • Infection control proficiency

Certification

  • Infection Control Certification (ICE) - Dental Assisting National Board (DANB).
  • Sealant Application Certificate - California Department of Health or California Dental Association.
  • Certified Dental Assistant (CDA) - Dental Assisting National Board (DANB).
  • Coronal Polishing Certificate - California Department of Health or California Dental Association.
  • Radiation Health and Safety Certification (RHS) - Dental Assisting National Board (DANB).

Timeline

Dental Assistant

American Dental Center
10.2024 - Current

Technical Services

Antelope Valley College
01.2023 - 08.2024

Customer Service Representative

Bath and Body Works
03.2022 - 01.2023

Associate of Science - Real Estate

Antelope Valley College

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Adriana Gardea