Adriana Gonzalez
San Antonio,TX
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Methodist Children's Hospital
01.2023 - Current
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maintained clean and safe environment to promote patient safety and comfort.
- Used principles of growth and development to provide age-specific treatment and care.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Collect and record initial and ongoing patient information throughout the patients stay, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, and calorie counts.
- Assists with mobility by regular turning, positioning, dangling, and ambulating patients, patients with use of walkers, crutches, canes, and wheelchairs, transferring patients to and from other units and departments.
- Ensures accuracy of all labels and timely transfer of specimen.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Emergency Room Technician
Baptist Neighborhood Hospital
07.2020 - 12.2022
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Conducted routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER operations.
- Collected laboratory samples and performed lab testing, provided superficial wound care.
- Assisted with admission, transfer, and discharge of the patient.
- Maintained a clean and safe environment, prepared patients, chaperoned during examinations, procedures and assist with other procedures.
- Assisted with patient activities, care as assigned by the charge nurse and patients plan of care.
- Provided patient safety related to age and condition.
- Maintained patient privacy and confidentiality of information and records at all times.
- Assisted with patient restraints, maintained precautions, collected, reported, and documented data related to the patients needs/emergencies and unusual patient or family behavior.
- Participated in ongoing professional development opportunities such as training sessions or workshops to stay current on best practices in emergency medicine.
- Assisted in managing patient flow by coordinating timely bed assignments and transfers to other departments.
- Provided triage, first-aid and referral to outside medical providers during workplace injury or medical emergency.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Supported successful code responses by quickly delivering necessary medications and supplies as needed during critical situations.
- Reduced wait times by effectively triaging patients to prioritize treatment based on the severity of their conditions.
- Prepared patients for further diagnostic testing by inserting IV lines as required.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Worked effectively in fast-paced environments.
Front Desk Receptionist/Medical Appointment Scheduler
Renal Associates PA
08.2019 - 02.2020
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Scheduled follow up, hospital follow up, new consults, and EPO appointments. Confirmed appointments, rescheduled or canceled appointments as needed.
- Answered calls, screen calls, respond to routine questions and take messages in accordance with clinic's protocol. Paged Physicians with information in a timely manner.
- Collected records, distributed faxes accordingly, requested and maintain hospital records, office file system of patient records, reports, and miscellaneous information.
- Collected co-payments, processed transactions and updated relevant records.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Patient Care Technician
University Hospital - University Health System
11.2014 - 04.2019
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Obtained height, weight, intake/output, simple non-sterile dressing changes, turning/positioning, transferring, ambulation assistance and use of assistive devices, restraint alternatives,
- Familiar with oxygen use, suction, specimen collection including blood collection for glucose testing, proper use of PPE following bases precautions procedures.
- Assist to collect data from patients on admission/discharge preparations as instructed.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Assists with activities of daily living, bathing, shaving, oral care, toileting, grooming, changing bedding, feeding, answering phones, call lights in a timely manner.
- Performing EKGs, familiarity with office equipment.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Customer Service Associate Cashier
Dollar General
09.2012 - 09.2014
- Learned duties for various positions and provided backup at key times.
- Kept detailed records of customer interactions to track and resolve issues quickly.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Solved problems with products and services by providing customers with technical support.
- Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Adhered to company policies regarding returns and exchanges, maintaining consistency across all transactions.
- Restocked and organized merchandise in front lanes.
- Operated cash register to record transactions accurately and efficiently.
- Demonstrated flexibility by assisting in other departments as needed, supporting overall store success.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
- Trained new employees in cashier procedures and company policies, promoting a consistent customer experience across all team members.
Education
High School Diploma -
New Hope Academy
San Antonio, TX12.2011
Skills
- Mobility Assistance
- Medical Records Management
- Bathing Assistance
- Reliable transportation
- Pediatric Care
- Infection Control
- Patient Positioning
- Complex Problem-Solving
- HIPAA Compliance
- Recording vital signs
- Documenting behaviors
- Blood Sugar Monitoring
- CPR Certification
Certification
- CNA - Certified Nursing Assistant
- BLS Provider
- ACLS Provider
Timeline
Patient Care Technician
Methodist Children's Hospital
01.2023 - Current
Emergency Room Technician
Baptist Neighborhood Hospital
07.2020 - 12.2022
Front Desk Receptionist/Medical Appointment Scheduler
Renal Associates PA
08.2019 - 02.2020
Patient Care Technician
University Hospital - University Health System
11.2014 - 04.2019
Customer Service Associate Cashier
Dollar General
09.2012 - 09.2014
High School Diploma -
New Hope Academy