Overview
Work History
Education
Skills
Languages
Timeline
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Gesselle Palacios

Hamilton,NJ

Overview

7
7
years of professional experience

Work History

Secretary

Palacios Tree Service
Morrisville, PA
05.2023 - Current
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Prepared expense reports in accordance with company policies and procedures.
  • Reviewed invoices for accuracy before submitting them for payment processing.
  • Check the income mail and sort it out to whom it needs to go.
  • Receive payments from clients, and be responsible for correctly entering them into the database and clearing clients' accounts.
  • Make a monthly Excel spreadsheet of our monthly budget and goals.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.

Oral Surgery/Patient Coordinator

Hamilton Dental Association
Hamilton, NJ
10.2021 - 05.2023
  • Verified insurances for incoming patients.
  • Provided support to patients regarding insurance coverage, payment plans, and other financial matters.
  • Prepared patient charts prior to visits as well as updated records after each visit.
  • Coordinated follow-up care for discharged patients and monitored progress towards recovery goals.
  • Coordinated patient appointments and maintained appointment schedule.
  • Ensured all paperwork related to patient care was completed accurately and timely.
  • Answered incoming calls from patients, providers, and insurance companies in a courteous manner.

Shift Manager

Walgreens
Pennington, NJ
10.2018 - 10.2021
  • Count the register after every shift to make sure the register isn't missing anything.
  • On closing shifts, I will need to count and close all registers, and make deposits for the store.
  • Do a weekly inventory for the store to make sure everything is stocked.
  • Help pharmacies when necessary, either on the register or filling prescriptions.

Cashier

Walgreens
Pennington, NJ
10.2017 - 10.2018
  • Help with the register to check customers out.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Education

College - Business Administration Class, Literature Class, College Mathematics

Mercer Community College
East Windsor, NJ
01.2019

High School Diploma - 4 years of Spanish class, Cosmetology School

Nottingham High School North
Hamilton, NJ
06.2018

Skills

  • Optimizing workflow efficiency
  • Prioritizing tasks
  • Meeting deadlines
  • Database administration
  • Decision-making
  • Conflict resolution
  • Strategic planning
  • Organizational development
  • Customer service
  • Phone reception
  • Appointment scheduling

Languages

  • English, Fluent
  • Spanish, Fluent

Timeline

Secretary

Palacios Tree Service
05.2023 - Current

Oral Surgery/Patient Coordinator

Hamilton Dental Association
10.2021 - 05.2023

Shift Manager

Walgreens
10.2018 - 10.2021

Cashier

Walgreens
10.2017 - 10.2018

College - Business Administration Class, Literature Class, College Mathematics

Mercer Community College

High School Diploma - 4 years of Spanish class, Cosmetology School

Nottingham High School North

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Gesselle Palacios