Gesselle Palacios
Hamilton,NJ
Overview
7
7
years of professional experience
Work History
Secretary
Palacios Tree Service
Morrisville, PA
05.2023 - Current
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Prepared expense reports in accordance with company policies and procedures.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Check the income mail and sort it out to whom it needs to go.
- Receive payments from clients, and be responsible for correctly entering them into the database and clearing clients' accounts.
- Make a monthly Excel spreadsheet of our monthly budget and goals.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
Oral Surgery/Patient Coordinator
Hamilton Dental Association
Hamilton, NJ
10.2021 - 05.2023
- Verified insurances for incoming patients.
- Provided support to patients regarding insurance coverage, payment plans, and other financial matters.
- Prepared patient charts prior to visits as well as updated records after each visit.
- Coordinated follow-up care for discharged patients and monitored progress towards recovery goals.
- Coordinated patient appointments and maintained appointment schedule.
- Ensured all paperwork related to patient care was completed accurately and timely.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
Shift Manager
Walgreens
Pennington, NJ
10.2018 - 10.2021
- Count the register after every shift to make sure the register isn't missing anything.
- On closing shifts, I will need to count and close all registers, and make deposits for the store.
- Do a weekly inventory for the store to make sure everything is stocked.
- Help pharmacies when necessary, either on the register or filling prescriptions.
Cashier
Walgreens
Pennington, NJ
10.2017 - 10.2018
- Help with the register to check customers out.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
College - Business Administration Class, Literature Class, College Mathematics
Mercer Community College
East Windsor, NJ01.2019
High School Diploma - 4 years of Spanish class, Cosmetology School
Nottingham High School North
Hamilton, NJ06.2018
Skills
- Optimizing workflow efficiency
- Prioritizing tasks
- Meeting deadlines
- Database administration
- Decision-making
- Conflict resolution
- Strategic planning
- Organizational development
- Customer service
- Phone reception
- Appointment scheduling
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Secretary
Palacios Tree Service
05.2023 - Current
Oral Surgery/Patient Coordinator
Hamilton Dental Association
10.2021 - 05.2023
Shift Manager
Walgreens
10.2018 - 10.2021
Cashier
Walgreens
10.2017 - 10.2018
College - Business Administration Class, Literature Class, College Mathematics
Mercer Community College
High School Diploma - 4 years of Spanish class, Cosmetology School
Nottingham High School North