Adriana Gonzalez
San Antonio,TX
Summary
Organized Housekeeper skilled in maintaining cleanliness and quality standards in facility operations. Achieved guest satisfaction through diligent attention to detail and effective use of professional cleaning products. Developed customer service techniques to enhance service delivery and promote repeat business.
Overview
18
18
years of professional experience
Work History
Warehouse Worker
Amazon
San Antonio, Texas
11.2025 - Current
- Operated material handling equipment to move products efficiently.
- Picked and packed customer orders with attention to detail.
- Collaborated with supervisors to optimize workflow and processes.
- Supported safety initiatives by adhering to all safety protocols.
- Used pallet jacks to move items to and from warehouse locations.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading.
Front End Cashier
Walmart
San Antonio
11.2024 - Current
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and debit transactions accurately.
- Collaborated with team members to enhance customer service experience.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Greeted customers warmly and asked if they needed help.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
Uber Eats Driver
Uber Eats
San Antonio, Texas
11.2018 - 06.2023
- Delivered food orders promptly to customers across designated areas.
- Navigated efficiently using GPS systems to optimize delivery routes.
- Ensured high levels of food safety and quality during transportation.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Communicated effectively with customers to confirm order details and address inquiries.
- Collaborated with restaurant partners to coordinate order pickups seamlessly.
- Adapted to changing conditions and customer requests with flexibility.
Housekeeper
St Anthony Hotel
San Antonio, Texas
01.2017 - 12.2018
- Maintained cleanliness in guest rooms and public areas of the hotel.
- Ensured proper sanitation of bathrooms and kitchen facilities daily
- Disinfected telephones, light switches and other frequently touched objects.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Interacted pleasantly with clients and guests when performing daily duties.
- Responded to requests from guests regarding housekeeping needs.
- Reported maintenance issues to management for prompt resolution.
- Assisted in training new housekeeping staff on procedures and standards.
- Organized storage areas for cleaning supplies and linens effectively.
- Used cleaning chemicals following proper guidelines.
Environmental Services Housekeeper
University health system
San Antonio, Texas
02.2010 - 06.2016
- Maintained cleanliness in patient rooms and common areas across the health system.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Disinfected surfaces using approved cleaning agents and methods for safety compliance.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Collaborated with healthcare staff to ensure a hygienic environment for patients and visitors.
- Trained new staff on proper cleaning techniques and safety procedures in healthcare settings.
- Managed waste disposal according to hospital protocols and environmental regulations.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Reported any equipment malfunctions or safety concerns to management promptly for resolution.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Responded promptly to requests for housekeeping services from staff or visitors.
- Reported any damages or maintenance needs to supervisor immediately upon discovery.
- Stocked linen closets with fresh linens as needed.
Fruit truck sales person
Fruit truck
San Antonio
04.2008 - 09.2008
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Ensured merchandise was consistently stocked and organized on shelves.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained a sanitized clean and safe environment proper food temperatures
Education
Victory Learning Center
San Antonio, TexasSkills
- Packaging techniques
- Picking and packing
- Stacking and staging
- Pallet jack handling
- Safety protocols
- Workflow optimization
- Transaction processing
- Fast learning
- Cleaning and organizing
- Customer service
- Efficiency
- Flexibility
- Fast learning
- Effective communication
- Team collaboration
- Problem-solving
- Bilingual
- Fast learning
Languages
English
Professional
Spanish
Professional
Timeline
Warehouse Worker
Amazon
11.2025 - Current
Front End Cashier
Walmart
11.2024 - Current
Uber Eats Driver
Uber Eats
11.2018 - 06.2023
Housekeeper
St Anthony Hotel
01.2017 - 12.2018
Environmental Services Housekeeper
University health system
02.2010 - 06.2016
Fruit truck sales person
Fruit truck
04.2008 - 09.2008
Victory Learning Center