Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Adriana Gonzalez-Labbe

Indian Trail,NC

Summary

Experienced Food Service Manager with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

OWNER-OPERATOR

Crossroads Diner
Monroe, NC
01.2020 - Current
  • Monitored daily operations including customer service delivery, kitchen production levels, cash handling procedures.
  • Managed payroll activities including processing time sheets and tracking employee hours worked.
  • Delegated work to staff, setting priorities and goals.
  • Trained new employees to perform duties.
  • Ensured adherence to all local health department regulations regarding sanitation practices.
  • Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
  • Established quality assurance protocols for food preparation processes to ensure consistency in product quality.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Managed food preparation, guest interaction, quality control and customer relations.
  • Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Managing Co-Owner

Prestige Brokers Real Estate, Corp
Charlotte, NC
01.2018 - 01.2020
  • Maintained accurate records of all financial transactions related to the management of properties including accounts receivable and payable ledgers.
  • Managed the day-to-day operations of multiple residential properties including budgeting, advertising vacancies, collecting rents, responding to tenant complaints and resolving disputes.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Facilitated tenant paperwork processing and verification.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Exercised direct supervision over property staff.
  • Assisted owners with analyzing complex real estate documents and loan agreements.
  • Managed day-to-day activities involving tenants, subcontractors and property management.

Education

BBA - Business Administration And Management

Universidad De San Buenaventura
Cali, Colombia
06-2000

Skills

  • Customer service
  • Cash handling
  • Payroll administration
  • Inventory management
  • Quality assurance
  • Financial analysis
  • Time management
  • Cost management
  • Sanitation practices
  • Staff training and development
  • Profit and loss accountability
  • Decision-making
  • Attention to detail

Languages

Spanish
Native/ Bilingual

Certification

  • Serve Safe Certified

References

References available upon request.

Timeline

OWNER-OPERATOR

Crossroads Diner
01.2020 - Current

Managing Co-Owner

Prestige Brokers Real Estate, Corp
01.2018 - 01.2020

BBA - Business Administration And Management

Universidad De San Buenaventura

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Adriana Gonzalez-Labbe