Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adriana Gonzalez Lopez

Davenport ,IA

Summary

Dynamic bilingual professional with a proven track record at Group O, excelling in customer service and sales. Skilled in data entry and power tool operation, I thrive in both team settings and independent roles. Recognized for achieving top sales performance while maintaining exceptional client relationships and delivering results efficiently.

Overview

18
18
years of professional experience

Work History

Construccion Helper

Rolando Palma Company
06.2025 - 12.2025

Help picking up trash, help in installing siding, fold aluminum for windows, bring tools to other workers, pick up and deliver materials

City of Davenport Housing Assistant

Express Employment
Davenport, IA
07.2015 - 11.2025

Assist customers in filling out City of Davenport Housing applications. Take payments and file receipt for housing payment from tenenants. Create documents and send to all housing tenenants and submit for mail. Create notices and deliver to apartments there. Manage tenant files, process rent, maintain records, handle correspondence, schedule meetings, and input data.

Bilingual Sales Repe

Group O
Davenport, IA
11.2015 - 06.2025

Answer calls for rebates both spanish and english. Maintain sales goals for internet, cell phone and tv packages. I was top sales agent for the years in sales worked there.

Residencial Sub Contractor

Sc Electric
Charleston, SC
02.2015 - 06.2015

Manage tenant files, process rent, maintain records, handle correspondence, schedule meetings, and input data.Reading blueprints/diagrams, planning electrical layouts, and preparing work orders.

Bilingual Teller

Triumph Community Bank
Davenport, IA
10.2011 - 01.2015

A Bilingual Teller job involves processing financial transactions (deposits, withdrawals, checks) while fluently communicating in two languages (e.g., English/Spanish), enhancing customer experience, promoting bank products, resolving issues, and performing daily branch operations like balancing cash drawers and ATMs, focusing on building relationships with diverse customers. Key responsibilities include excellent customer service, sales referrals, accuracy, and adherence to banking policies, with qualifications often including sales/customer service experience.

Cna

Luling Living Center
Luling, TX
01.2010 - 01.2011

CNAprovides essential, hands-on care to patients, helping with daily living activities like bathing, dressing, feeding, and using the restroom, while also taking vital signs (blood pressure, temperature, pulse), moving patients, maintaining clean environments, and reporting patient status to nurses, acting as a vital link between patients and the medical team. CNAs are crucial support for nurses, working in hospitals, nursing homes, and other settings to ensure patient comfort, safety, and basic needs are met.

Iron Production Worker

Aramark
East Moline, IL
05.2009 - 01.2010

Send thru napkins , linen from big restaurants, casinos , businesses thru iron and have to meet goals of production. Top production worker there .

Correctional Officer

Geo Group Inc
Lockhart, TX
08.2007 - 12.2008
  • Monitored inmate activities to ensure safety and compliance with facility regulations.
  • Conducted routine inspections of premises to identify security breaches or hazards.
  • Responded to emergencies, utilizing de-escalation techniques and crisis intervention strategies.
  • Documented incidents and maintained accurate logs of daily activities and inmate behavior.
  • Collaborated with law enforcement and support staff to facilitate inmate transportation and court appearances.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.

Bilingual Librarian

Lockhart Public Library
Lockhart, TX
12.2007 - 06.2008
  • Assisted patrons in locating resources and utilizing library systems effectively.
  • Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
  • Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
  • Located requested books on shelves and in library database and fetched items for patrons.
  • Maintained library databases to support accuracy and availability in circulation systems.
  • Increased patron satisfaction with timely responses to reference inquiries, utilizing extensive knowledge of information sources.

Education

Certificate of Technical Studies - Medical Assistant, EKG Technicion, Phlebotomist

Gary Job Corp
San Marcos, TX
09.2010

High School Diploma -

West High School
Davenport, IA
06.2007

Skills

Construction site cleanup

Power tool operation

Bilingual

Fast learner

Great working in team or by myself

Fast worker

Great customer service skills

Microsoft word knowledge

Data entry

Production top worker

Timeline

Construccion Helper

Rolando Palma Company
06.2025 - 12.2025

Bilingual Sales Repe

Group O
11.2015 - 06.2025

City of Davenport Housing Assistant

Express Employment
07.2015 - 11.2025

Residencial Sub Contractor

Sc Electric
02.2015 - 06.2015

Bilingual Teller

Triumph Community Bank
10.2011 - 01.2015

Cna

Luling Living Center
01.2010 - 01.2011

Iron Production Worker

Aramark
05.2009 - 01.2010

Bilingual Librarian

Lockhart Public Library
12.2007 - 06.2008

Correctional Officer

Geo Group Inc
08.2007 - 12.2008

Certificate of Technical Studies - Medical Assistant, EKG Technicion, Phlebotomist

Gary Job Corp

High School Diploma -

West High School
Adriana Gonzalez Lopez