Adriana Gusson

• Enhanced customer satisfaction by implementing a streamlined feedback system.
• Reduced response time to customer inquiries by optimizing support channels.
• Developed personalized solutions for customers, resulting in increased loyalty and repeat business.
• Established cross-functional teams for improved communication between departments and better customer experiences.
• Increased employee retention through effective training and mentorship programs.
• Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Increased sales revenue by developing and implementing effective sales strategies.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
• Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Held one-on-one meetings with customer experience team members to identify selling hurdles and offered insight into best remedy.
• Prospecting large potential clients for the company
• Built strong client relationships through consistent communication and effective problemsolving.

Temporary work

- Prospecting major brands and selling casts of Digital Influencers. Campaign follow-up, post-sales and maintaining client relationships. Selling customized projects and attracting new business.

- Attracting potential clients to activate brand promotion through digital influencers.

- Meetings with major clients to present the brand awareness project.

• Increased sales leads by developing and implementing targeted marketing strategies.
• Enhanced client relationships through regular communication and personalized service offerings.
• Streamlined sales process by identifying bottlenecks and introducing new tools for improved efficiency.
• Collaborated with cross-functional teams to create comprehensive sales proposals and close high-value deals.
• Organized sales presentations for prospective clients, showcasing the benefits of company products and services.
• Negotiated contracts with vendors to secure favorable terms for the company''s products and services.
• Coordinated post-sales support efforts between various departments to ensure smooth transitions from contract signing to implementation stages.
• Participated in sales meetings and presentations to gain knowledge and insight.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• attracting sponsorship for the club and organizing events.
• Communicated product quality and market comparisons by creating sales presentations.
• attracting new customers and holding meetings