Summary
Overview
Work History
Education
Skills
Timeline
Generic
ADRIANA HADAD

ADRIANA HADAD

Margate

Summary

Dynamic Title Clerk at MIAMI LAKES AM LLC with expertise in title processing and accuracy. Proven track record in enhancing customer satisfaction and expediting title transfers. Skilled in document review and file management, I excel in fostering communication and resolving complex issues, ensuring compliance with regulations while maintaining a high level of precision.

Experienced with title documentation processes, ensuring accurate and compliant record-keeping. Uses meticulous attention to detail and organizational skills to manage complex paperwork. Knowledge of regulatory standards and customer service, fostering seamless operations and client satisfaction.

Knowledgeable [Desired Position] with solid track record in managing title documentation efficiently. Proven ability to handle complex paperwork, ensuring accuracy and compliance with regulatory standards. Demonstrated expertise in data entry and customer service, contributing to seamless operations and client satisfaction.

Overview

17
17
years of professional experience

Work History

Title Clerk

MIAMI LAKES AM LLC
11.2021 - Current
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Communicated with customers to resolve common title issues.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
  • Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
  • Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
  • Contacted [State] Motor Vehicle Department to determine status of pending titles.
  • Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
  • Streamlined title processing by efficiently managing documentation and maintaining accurate records.
  • Tracked pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.

Administrative Manager

L&A INHOUSE GROUP
04.2018 - 10.2020
  • Completed multiple tasks simultaneously to optimize project completion.
  • Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
  • Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
  • Maintained a well-organized document repository for easy access to vital information during the lifecycle of projects.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Updated reports, managed accounts, and generated reports for company database.
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Coordinated customer, vendor and stakeholder relations for smooth communication flows.

Administrative Officer

VIVA EXPRESSO SAS
09.2019 - 08.2020
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.

Marketing Manager

GROUP EDITORES SAS
03.2016 - 04.2018
  • Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
  • Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
  • Optimized website content for improved search engine rankings and increased web traffic.
  • Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.

Administrative Executive

IKALON SAS
06.2013 - 10.2015
  • Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
  • Collected data, input records, and protected electronic files.
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
  • Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
  • Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
  • Maintained protocol throughout routine work days and special events.
  • Planned and executed events for employees and clients and managed logistics and vendor relations.

Administrative Manager

NATIONAL ASSOCIATION OF PUBLIC LIGHTING
04.2011 - 05.2013
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.

General Manager

COLOMBIAN FULL SERVICES
11.2009 - 03.2011
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget implementations, employee evaluations, and contract details.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.

Assistant Project Manager

PROIMPRO
06.2008 - 10.2009
  • Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Monitored and tracked project metrics and collected data to share with project members.
  • Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.
  • Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
  • Planned, monitored and analyzed project costs to meet financial goals.

Education

Diploma - MANAGEMENT INTERNATIONAL AND ESTRATEGIES

SERGIO ARBOLEDA UNIVERSITY
COLOMBIA
01-2026

SPECIALIZATION - MANAGEMENT

UNIVERSITY OF PONTIFICIA BOLIVARIANA DE MEDELLIN
COLOMBIA
01-2009

Post-Graduate Certificate - FINANCIAL AND INTERNATIONAL BUSINESS

SERGIO ARBOLEDA UNIVERSITY
COLOMBIA
11-2008

SHORT COURSES - ENGLISH FOR ACADEMY BUSINESS STUDIES: ECONOMY

BIRKBECK COLLEGE UNIVERSITY OF LONDON
LONDON
01-2007

SHORT COURSES - FINANCIAL MARKETS: ECONOMY

BIRKBECK COLLEGE UNIVERSITY OF LONDON
LONDON
01-2007

Skills

  • Title processing
  • File management
  • Accuracy and precision
  • Notary public
  • Document review

Timeline

Title Clerk

MIAMI LAKES AM LLC
11.2021 - Current

Administrative Officer

VIVA EXPRESSO SAS
09.2019 - 08.2020

Administrative Manager

L&A INHOUSE GROUP
04.2018 - 10.2020

Marketing Manager

GROUP EDITORES SAS
03.2016 - 04.2018

Administrative Executive

IKALON SAS
06.2013 - 10.2015

Administrative Manager

NATIONAL ASSOCIATION OF PUBLIC LIGHTING
04.2011 - 05.2013

General Manager

COLOMBIAN FULL SERVICES
11.2009 - 03.2011

Assistant Project Manager

PROIMPRO
06.2008 - 10.2009

Diploma - MANAGEMENT INTERNATIONAL AND ESTRATEGIES

SERGIO ARBOLEDA UNIVERSITY

SPECIALIZATION - MANAGEMENT

UNIVERSITY OF PONTIFICIA BOLIVARIANA DE MEDELLIN

Post-Graduate Certificate - FINANCIAL AND INTERNATIONAL BUSINESS

SERGIO ARBOLEDA UNIVERSITY

SHORT COURSES - ENGLISH FOR ACADEMY BUSINESS STUDIES: ECONOMY

BIRKBECK COLLEGE UNIVERSITY OF LONDON

SHORT COURSES - FINANCIAL MARKETS: ECONOMY

BIRKBECK COLLEGE UNIVERSITY OF LONDON
ADRIANA HADAD