Adriana Henderson
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Dasher
DoorDash
Charlotte, NC
12.2023 - Current
- Verified orders prior to completing deliveries to avoid customer complaints.
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
- Developed and maintained professional relations between customer, store personnel, and company.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Provided exceptional customer service, greeting patrons warmly upon arrival for enhanced rapport building.
- Safeguarded sensitive customer information by diligently following company privacy policies during transactions.
Janitorial Specialist
K&L Janitorial
Charlotte, NC
01.2020 - 01.2024
- Adhered to strict safety protocols when using chemical cleaning agents or operating heavy machinery like floor buffers or carpet extractors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Ensured smooth operations by promptly reporting any equipment malfunctions or repair needs to management.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Enhanced workplace safety by promptly addressing spills and other potential hazards.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Education
No Degree - Social Work
Central Piedmont Community College
Charlotte, NCBachelor of Science - Social Work
North Carolina A & T State University
Greensboro, NC05.2026
High School Diploma -
North Mecklenburg High School
Huntersville, NC06.2022
Skills
- Dedicated Team Player
- Customer Service
- Excellent Communication
- Reliability and punctuality
- Active Listening
- Safety awareness
- Quick Decision Making
- Relationship Building
- Strong Navigation Skills
- Patience and Tolerance
- Quick Learner
- Problem-Solving
Timeline
Dasher
DoorDash
12.2023 - Current
Janitorial Specialist
K&L Janitorial
01.2020 - 01.2024
No Degree - Social Work
Central Piedmont Community College
Bachelor of Science - Social Work
North Carolina A & T State University
High School Diploma -
North Mecklenburg High School