Adriana Joseph

• Optimized departmental processes with implementation of innovative strategies, resulting in improved efficiency and reduced costs.
• Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
• Implemented data-driven decision-making strategies, improving overall business performance.
• Spearheaded process improvement initiatives that increased operational efficiency while maintaining high-quality output standards.
• Successfully managed the unemployment claims and appeals program with vendors, securing favorable terms with the organization.
• Utilized customer feedback to improve product offerings
• Assisted in managing new hires, onboarding, employee job changes, I-9 verifications, terminations, and severances
• Performed background checks and MVR adjudications for employees
• Attentively updated HRIS with accurate employee information
• Actively managed ticketing system by receiving and resolving requests
• Created personalized employment verification letters
• Created Reports

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• Oversaw and updated student employment information and positions in Workday
• Participated in regular HR audits to ensure compliance with labor laws and regulations.
• Managed over 300 employee records, ensuring accuracy and confidentiality at all times.
• Assisted with benefits administration, ensuring timely enrollment and accurate information was provided to employees.
• Answered phone and performed clerical duties to assist human resources department.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Created and performed payroll calculations for 35 student employees bimonthly
• Assisted with writing job postings and job descriptions for boards.
• Reviewed resumes, interviewed applicants, selected most qualified applicants
• Obtained knowledge of HRMS, and WEB contracts