Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
ER Unit Secretary
Christus Spohn South
05.2022 - Current
Answered telephone calls to offer information within HIPPA guidelines, answer questions, and direct calls to staff.
Performed various administrative tasks by filing, copying and faxing documents.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Prepared and processed patient referrals and transfer requests.
Administrative Assistant to the Director
HCA/Medical City Dallas Emergency Rm
03.2014 - 05.2022
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Organized and coordinated conferences and monthly meetings.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Facilitated training and onboarding for incoming staff.
Payroll for emergency department staff
Used advanced software to prepare documents, reports, and presentations.
Managed filing system, entered data and completed other clerical tasks.
Transcribed meeting minutes
Assisted coworkers and staff members with special tasks on daily basis.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Medic/ER Unit Secretary
Ut Southwestern Medical Center
11.2011 - 03.2014
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Performed various administrative tasks by filing, copying and faxing documents.
Prepared and processed patient referrals and transfer requests.
Assisted RN's with patient care
Vital signs, blood draws, IV starts
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Medic/NICU Unit Secretary
Presbyterian Hospital Of Plano
09.1999 - 03.2014
Answered telephone calls to offer information, answer questions, and direct calls to staff.
Prepared and processed patient referrals and transfer requests.
Placed new supply orders, managed inventory and restocked clerical spaces.
Performed various administrative tasks by filing, copying and faxing documents.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Assited NICU RN's with basic care of infants in the NICU
Education
EMT Program - Emergency Services
Collin County Community College District
Plano, TX
02.2005
High School Diploma -
Waubonsie Valley High School
Aurora, IL
06.1989
Skills
Organization and Time Management
Maintaining Privacy
Patient Flow
CPR Certified
Electronic Health Records Systems
Software Applications
Team Member Development
Training Procedures
Emergency Room Consultations
Call Transfers
Route Messages
Patient Interviews
Administrative Office Operations
Clerical Support
Answer Telephones
Teamwork and Collaboration
Timeline
ER Unit Secretary
Christus Spohn South
05.2022 - Current
Administrative Assistant to the Director
HCA/Medical City Dallas Emergency Rm
03.2014 - 05.2022
Medic/ER Unit Secretary
Ut Southwestern Medical Center
11.2011 - 03.2014
Medic/NICU Unit Secretary
Presbyterian Hospital Of Plano
09.1999 - 03.2014
EMT Program - Emergency Services
Collin County Community College District
High School Diploma -
Waubonsie Valley High School
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