Adriana Lopez
Joliet,IL
Summary
- With a proven track record at the City of Joliet, I excel in conflict de-escalation and report writing, showcasing integrity and a commitment to community engagement.
- My experience spans from law enforcement to education, where I've significantly improved public safety and fostered trust through effective communication and empathy.
- Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Police Officer
City of Joliet
03.2004 - 03.2024
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
High School Teacher
Joliet Central High School
08.2001 - 03.2004
- Established a positive classroom environment by setting clear expectations and fostering open communication between students and teachers.
- Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
- Managed classroom resources efficiently, ensuring that all necessary materials were readily available for lessons and activities.
- Delivered audio-visual presentations on various platforms to cater to different learning styles.
- Coordinated field trips that complemented classroom learning, providing real-world context.
- Developed communicative relationships with students and parents to support learning.
Fast Food Worker
Burger King
01.1990 - 04.1996
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Enhanced drive-thru service speed by optimizing order taking and payment processes.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
Education
Bachelor of Arts - Education
University of St. Francis
Joliet05.1996
Skills
- Report Writing
- Integrity and Honesty
- Conflict de-escalation
- Patience and Empathy
- Community Engagement
Timeline
Police Officer
City of Joliet
03.2004 - 03.2024
High School Teacher
Joliet Central High School
08.2001 - 03.2004
Fast Food Worker
Burger King
01.1990 - 04.1996
Bachelor of Arts - Education
University of St. Francis
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