Proven multitasker and dedicated team player, I enhanced executive efficiency at Triple J Remodeling LLC through exceptional organization and prioritization. Fluent in Spanish, I excel in customer service, seamlessly blending administrative support with strong communication skills to elevate client experiences and operational success.
Overview
3
3
years of professional experience
Work History
Personal Assistant
Triple J Remodeling LLC
03.2022 - 12.2024
Maintained appropriate filing of personal and professional documentation.
Oversaw personal and professional calendars and coordinated appointments for future events.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Improved time management of the executive through effective prioritization and organization of tasks.
Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Used discretion when handling confidential information.
Accomplished project deadlines by assisting with task completion whenever required.
Kept detailed track of household and maintenance inventory and schedules.
Server
The Taste of Bay City
04.2023 - 06.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Receptionist
JJF Construcion Group LLC
07.2021 - 01.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Answered central telephone system and directed calls accordingly.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Managed multiple tasks and met time-sensitive deadlines.
Corresponded with clients through email, telephone, or postal mail.
Education
High School Diploma -
Spring Creek High School
Seven Springs, NC
06-2020
Skills
Time management
Multitasking and organization
Customer service
Strong work ethic
Strong communication skills
Attention to detail
Dedicated team player
Appointment scheduling
Exceptional organization
Commitment to quality and service
Administrative support
FLUENT IN SPANISH
Timeline
Server
The Taste of Bay City
04.2023 - 06.2024
Personal Assistant
Triple J Remodeling LLC
03.2022 - 12.2024
Receptionist
JJF Construcion Group LLC
07.2021 - 01.2022
High School Diploma -
Spring Creek High School
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