Adriana Lopez
Weslaco,TX
Summary
Passionate and motivated professional with a strong interest in working in a dynamic and challenging environment. Demonstrated ability to adapt quickly to new situations and thrive in a team-oriented setting. Proven track record of delivering high-quality results while meeting tight deadlines. Seeking an opportunity to utilize skills and contribute to the success of a forward-thinking organization.
Overview
19
19
years of professional experience
Work History
Coordinator I
Health Care Unlimited Inc.
01.2019 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Implemented digital filing system, drastically reducing retrieval times and improving document organization.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored front areas so that questions could be promptly addressed.
- Background checks
- New hire applications for provider services and home health.
- Payroll
Unit Clerk
Knapp Medical Center
09.2009 - 06.2018
- In charge of passing out passes to visitors, admit and discharge patients, process labels, help with volunteer organization, answer phones and assist visitors
- Reason for leaving: I decided to leave to finish my last semester of college and in hope of obtaining a job where my degree is in good use
Customer Service Representative
Imelda Ambriz
01.2008 - 12.2008
- Answer phone calls and help customers with any situations they were having with the network and collecting payments
Sales Associate
Hanes
01.2006 - 12.2007
- Assist customers with any questions they would have, answer phones, charge customers and help with inventory
Education
bachelors - Psychology
University of Texas Rio Grande Valley
12.2018
Weslaco East High School -
01.2006
Skills
- Adaptive team player
- Strong communication skills
- Time management
- Good telephone skills
- High customer service
- Organized
- Energetic work attitude
- Receiving and routing the phone to correct people
- Decision-making
- Discretion and confidentiality
- Document management
- Recordkeeping
- Database management
- Information collection
- Document control
- Data retrieval systems
- Attention to detail
- Clear communication
- Team collaboration
- Verbal and written communication
- Adaptability and flexibility
- Task prioritization
- Workflow management
- Microsoft office
- Team leadership
- Documentation and recordkeeping
- Phone and email etiquette
- Handling complaints
- Customer service management
- Support services
- New hire orientation
- Policy and procedure modification
- Cross-functional collaboration
Additional Information
I am interested in working in an environment where my degree will be a good addition to provide to others that are in need. I decided to get my degree in psychology because I always wondered why people behave a certain way, what type of emotions they go through, understanding who they are as a person, and how to be the person they strive to be. During my study of psychology, I have realized who I want to be as a psychology major. I realized that I would like to work to make a difference in people's lives. I would like to work in an environment where it gives me the opportunities to make a difference and to make a difference in mine. I would like to grow as a professional work individual and to teach my daughter to be the best person that she can be.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Coordinator I
Health Care Unlimited Inc.
01.2019 - Current
Unit Clerk
Knapp Medical Center
09.2009 - 06.2018
Customer Service Representative
Imelda Ambriz
01.2008 - 12.2008
Sales Associate
Hanes
01.2006 - 12.2007
bachelors - Psychology
University of Texas Rio Grande Valley
Weslaco East High School -
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