Adriana Lopez Kima
Providence
Summary
Dedicated Cleaner experienced in delivering efficient and high-quality cleaning services across various environments. Achieved high customer satisfaction through attention to detail, strong time management, and commitment to maintaining clean and sanitary spaces. Focused on enhancing operational efficiency and fostering positive relationships with clients.
Overview
6
6
years of professional experience
Work History
Cleaner
Yahweh cleaning services
Providence
01.2020 - Current
- Maintained cleanliness and sanitation in residential and commercial spaces.
- Operated cleaning equipment, including vacuums and floor buffers.
- Followed safety protocols while handling cleaning chemicals and tools.
- Collaborated with team members to ensure thorough cleaning coverage.
- Inspected areas for cleanliness and addressed any deficiencies promptly.
- Organized cleaning supplies and equipment for efficient workflow.
- Assisted in training new staff on cleaning procedures and standards.
- Communicated with clients to understand specific cleaning needs and preferences.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Transported trash bags to designated disposal areas.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Polished furniture to remove dust and dirt buildup.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Inspected rooms for cleanliness prior to guest arrival.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Provided assistance with laundry services when needed.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Swept sidewalks and driveways of debris.
- Used steam equipment to periodically clean upholstery and carpeting.
- Replaced air filters on heating and ventilation systems.
- Emptied trash cans and replaced liners as needed.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Kept business entrances clean, tidy and professional in appearance.
Crew Member
McDonald's
Providence
05.2024 - 08.2024
- Maintained cleanliness and organization in the service area and kitchen.
- Provided excellent customer service by promptly taking orders and addressing inquiries.
- Operated cash register efficiently and handled payment transactions securely.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Followed safety and sanitation guidelines to ensure food quality and customer safety.
- Assisted in restocking supplies to keep the service area well-equipped for operations.
- Engaged with customers to create a welcoming atmosphere in the store environment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
Crew Member
Dunkin' Donuts Franchising
Johnston
09.2023 - 12.2023
- Prepared coffee and food items according to company standards.
- Maintained cleanliness and organization in the service area and kitchen.
Crew Member
Dunkin' Donuts Franchising
Providence
03.2022 - 07.2022
- Prepared coffee and food items according to company standards.
- Maintained cleanliness and organization in the service area and kitchen.
- Provided excellent customer service by promptly taking orders and addressing inquiries.
Crew Member
Dunkin' Donuts Franchising
Providence
10.2021 - 02.2022
- Prepared coffee and food items according to company standards.
- Maintained cleanliness and organization in the service area and kitchen.
- Provided excellent customer service by promptly taking orders and addressing inquiries.
Education
Equusworks
Providence, Rhode Island06-2026
Skills
- Cleaning standards
- Restroom sanitation
- Housekeeping
- Waste management
- Floor space optimization
- Safety compliance
- Health and safety compliance
- Health and safety regulations
- Equipment maintenance
- Basic maintenance
- Quality control
- Workflow organization
- Time management
- Problem resolution
- Customer service
- Team collaboration
- Communication skills
- Problem-solving
- Shift adaptability
- Safety protocols adherence
Languages
Spanish
Limited
English
Professional
References
References available upon request.
Timeline
Crew Member
McDonald's
05.2024 - 08.2024
Crew Member
Dunkin' Donuts Franchising
09.2023 - 12.2023
Crew Member
Dunkin' Donuts Franchising
03.2022 - 07.2022
Crew Member
Dunkin' Donuts Franchising
10.2021 - 02.2022
Cleaner
Yahweh cleaning services
01.2020 - Current
Equusworks