Adriana Luna
Oklahoma City,OK
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Epic appointment scheduling system to manage over 300+ patients weekly. Organized and accurate in managing patient flow. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management.
Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments.
Overview
6
6
years of professional experience
Work History
Quality Control Inspector
FDH Aero
05.2021 - 07.2024
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Medical Assistant/Receptionist
Dr. Rubert Thomas
01.2018 - 04.2021
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
Associate of Applied Science - Medical Assisting
Platt College - Moore
Oklahoma City, OK05.2019
Skills
- Quality Control Planning
- Quality Control
- Visual Inspection
- Visual inspections
- Healthcare Industry Knowledge
- Medical Office Procedures
- Initiative-taking
- Patient check-in and check-out
- Front Desk Operations
- HIPAA Compliance
- Medical receptionist experience
- Microsoft Office
- Patient Registration
Languages
Spanish
Limited Working
Timeline
Quality Control Inspector
FDH Aero
05.2021 - 07.2024
Medical Assistant/Receptionist
Dr. Rubert Thomas
01.2018 - 04.2021
Associate of Applied Science - Medical Assisting
Platt College - Moore
Similar Profiles
Flor JuarezFlor Juarez
Quality Control at FDH AEROQuality Control at FDH AERO
Jonathan Parada HernandezJonathan Parada Hernandez
General Warehouse Associate at FDH AeroGeneral Warehouse Associate at FDH Aero
Edgar M. SalasEdgar M. Salas
Facilities Maintenance Coordinator at FDH AeroFacilities Maintenance Coordinator at FDH Aero