Adriana Macias
Willits,CA
Summary
Talented Registered Dental Assistant with 7 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments. Accurately met patient and dentist needs by coordinating materials, cleaning teeth and applying sealing compounds. Well-organized and diligent about addressing individual requirements. Hands-on training in dental radiography, chairside assisting. Quick learner and successful in building relationships with coworkers and patients.
Overview
12
12
years of professional experience
1
1
Certification
Work History
RDA
Mendocino Community Health Center- Little Lake
Willits, CA
11.2018 - Current
- Performed general chair-side duties to assist with various procedures, including general, oral surgery.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
- Documented patient dental health information, medical history and vital signs for future reference.
- Staged tray for procedures by arranging dental instruments and equipment.
- Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns.
- Prepared and positioned patients for procedures by clipping dental napkins and placing patient safety devices.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
- Used NextGen and Epic to document and maintain patient information and health background.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
RDA
Alfred F. Kerr DDS
Willits, CA
06.2016 - 11.2018
- Performed general chair-side duties to assist with various procedures, including general.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
- Documented patient dental health information, medical history and vital signs for future reference.
- Staged tray for procedures by arranging dental instruments and equipment.
- Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns.
- Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
- Prepared and positioned patients for procedures by clipping dental napkins and placing patient safety devices.
- Prepared patient X-rays and images for review by dentist.
Deli Clerk
Safeway
Willits , CA
02.2012 - 05.2016
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Backed up servers by setting up trays and completing some food deliveries.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Reconciled receipt totals, cash and credit payments to address shortages.
Cashier
Arco Am/Pm
Willits , CA
12.2011 - 02.2012
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked with floor team and managers to meet wide range of customer needs.
- Checked personal identifications during alcohol and tobacco sales.
Cashier
Jack In The Box
Willits , CA
06.2011 - 11.2011
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Tallied cash drawer at beginning and end of each work shift.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Set up new sales displays each week with fresh merchandise.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Dental Assistant
Mendocino Office Of Education
Ukiah, CA05.2016
High School Diploma -
Ukiah High School
Ukiah, CA01.2011
Skills
- Slight Spanish Skills
- Cleaning and Sanitizing
- Disinfection and Sterilization
- Advising and Educating Patients
- Organization and Prioritization
- Postoperative Care Instructions
- Detail-Oriented
- Patient Care Standards
- Customer Service
- Advising Patients
- Oral Hygiene Techniques
- Medical Charting
- Instrument Tray Preparation
- Taking Medical and Dental Histories
- Dental Radiography
- Teamwork and Collaboration
- Treatment Room Preparation
- Preliminary Impressions
- Patient Flow Management
- Fluoride Treatments
- Teeth Cleaning for Children
- Restorative Materials
- Treatment Room Breakdown
- Surgical Extractions
- Radiation Protection
- Autoclave Operation
- Epic and NextGen EDR Programs
- Crown and Bridge Construction
- Appointment Scheduling
- Sealant Application
- Assisting chairside with restorative and crowns
Certification
- RDA - Registered Dental Assistant
- Coronal Polishing
- Dental Radiograph
- Sealants
- CPR
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
RDA
Mendocino Community Health Center- Little Lake
11.2018 - Current
RDA
Alfred F. Kerr DDS
06.2016 - 11.2018
Deli Clerk
Safeway
02.2012 - 05.2016
Cashier
Arco Am/Pm
12.2011 - 02.2012
Cashier
Jack In The Box
06.2011 - 11.2011
Dental Assistant
Mendocino Office Of Education
High School Diploma -
Ukiah High School
- RDA - Registered Dental Assistant
- Coronal Polishing
- Dental Radiograph
- Sealants
- CPR
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