Adriana Maldonado
Georgetown,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Family Support Specialist
Travis County
01.2021 - Current
- Enhanced family well-being by providing comprehensive support services and resources.
- Connected families with appropriate community resources for financial, emotional, and educational assistance.
- Developed personalized service plans for each family to address their specific needs and goals.
- Conducted regular home visits to assess family progress and adjust support plans as needed.
- Improved family dynamics by offering guidance on parenting strategies, communication techniques, and conflict resolution skills.
- Monitored the safety and well-being of children within the household through regular check-ins and observations.
- Assisted families in navigating complex social service systems to access needed supports and benefits.
- Advocated for families within various organizations, ensuring their voices were heard and needs were met.
- Established trusting relationships with clients, fostering a supportive environment conducive to growth and change.
- Evaluated client progress regularly and adjusted service plans accordingly to maximize positive outcomes.
- Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
- Participated in ongoing professional development opportunities to stay current on best practices in family support services.
Family Advocate
Hope Alliance
05.2020 - 01.2021
- Provided comprehensive case management services to ensure coordinated, effective interventions.
- Facilitated support groups for parents, fostering a sense of community and shared learning experiences.
- Advocated for families within the legal system, helping them navigate challenging situations and obtain necessary resources.
- Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.
- Maintained timely documentation of case progress, ensuring clear communication among all involved parties.
- Organized community outreach events, raising awareness about available resources for struggling families.
- Led educational workshops for parents on topics such as child development and positive discipline techniques to strengthen parent-child relationships.
- Partnered with local schools to facilitate communication between parents and educators regarding individual student needs.
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
- Trained new Family Advocates in best practices to ensure consistent service delivery across the organization.
- Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
- Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
- Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Developed and implemented programs to support children's mental health and well-being.
Case Worker
Agape Resource And Assistance Center
08.2018 - 01.2020
- Enhanced client well-being by developing comprehensive case plans addressing individual needs.
- Reduced recidivism rates through effective case management and personalized support services.
- Streamlined documentation processes, increasing efficiency in caseload management.
- Provided crisis intervention services, ensuring the safety and stability of clients during challenging situations.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Implemented community outreach programs to promote mental health awareness.
- Facilitated peer support groups to help clients connect with others.
- Developed and implemented individualized treatment plans for clients.
- Conducted home visits to assess clients' home environment and provide support.
- Administered assessments to identify clients' needs and establish treatment plans.
- Participated in professional development and training opportunities to enhance skills.
- Provide and coordinate support services and activities for homeless single women and single mothers with children in order to equip them to become self-sustaining
- Serve as a liaison between families, staff, and community resources
- Assess each mother and her children to identify needs, risks, and goals; Partner and collaborate with her to create a plan of action to achieve her goals
- Establish trusting relationships by building rapport and respecting the diverse values and culture of families served.
- Provide access to resources to enhance the families' ability to achieve relational, physical, and financial stability and wellness.
- Assess each family to determine eligibility for government benefits and subsidies and assist with applications
- Conduct monthly and quarterly progress evaluations of clients and submit reports
- Represent the organization at fundraising events and service fairs
Head Start Director
Opportunities For Burnet And Williamson County
08.2008 - 08.2018
- Oversee the management of an efficient, effective, and safe child-care center to include property, facilities, and grounds
- Responsible for managing business operations while ensuring educational development, health and safety of children attending school. Ensure compliance with Head Start licensing and Childcare licensing regulations, as well as ADA and IDEA, and maintain current knowledge on policy updates and changes.
- Successfully conducted outreach activities in surrounding cities and counties, in order to meet deadlines to complete Head Start enrollment for each new school year. Developed relationships with community organizations, school districts, and other resources in order to inform parents and the public in general about the benefits of enrollment in Head Start.
- Certified in CLASS for teacher observation to make sure that core Head Start competencies were being met.
- Oversee and approve classroom curriculum and sign off on teacher lesson plans.
- Hire and supervise staff in accordance with personnel policies and procedures including orientation and training, career development advice, establishing employee goals, conducting performance reviews, coaching, counseling, and disciplining staff, and recommending terminations if needed.
- Collaborate with all Program Coordinators to ensure quality services for children and families are being provided in a timely manner.
- Work with community partners and others to develop initiatives that promote positive community relations.
- Manage and Coordinate volunteer activities for the classroom ensuring appropriate background checks have been completed.
- Monitor nutritional offerings at Head Start/Early Head Start Centers.
- Ensure child outcomes are tracked and monitored.
- Assist the Health Coordinator in ensuring children are up to date with current EPSDT guidelines and with data entry of immunizations, well child exams and dental exams.
- Educate parents and staff on current issues in areas of education, mental health, and disability.
- Travel to conduct outreach, attend meetings and professional development seminars.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Education
Bachelor of Arts - Biblical And Theological Studies
Baptist University of The Americas
San Antonio, TX06.2008
Skills
- Organizational skills
- Active listening
- Goal setting
- Motivational interviewing
- Community outreach
- Parenting education
Languages
Spanish
Native or Bilingual
Software
Sales Force
Family Wise
Child Plus
Timeline
Family Support Specialist
Travis County
01.2021 - Current
Family Advocate
Hope Alliance
05.2020 - 01.2021
Case Worker
Agape Resource And Assistance Center
08.2018 - 01.2020
Head Start Director
Opportunities For Burnet And Williamson County
08.2008 - 08.2018
Bachelor of Arts - Biblical And Theological Studies
Baptist University of The Americas
Similar Profiles
Gary ElianoGary Eliano
Jailer at Travis CountyJailer at Travis County
Carolyn GremmingerCarolyn Gremminger
Adult Probation Officer at Travis CountyAdult Probation Officer at Travis County
Natalie MaldonadoNatalie Maldonado
OFFICE SPECIALIST at Travis CountyOFFICE SPECIALIST at Travis County