Adriana Marchetti
Franklin Square,NY
Overview
3
3
years of professional experience
3
3
Certifications
2
2
College Degrees
1
1
Journal Publication
Work History
Operations Consultant
St. John's University, Division of Student Success
05.2024 - Current
- Leveraged data-driven insights to inform decisions regarding process improvements & organizational restructuring efforts
- Conducted thorough market research to identify trends and inform business strategy development efforts
- Spearheaded standardization efforts across various functions, creating consistent procedures that yielded measurable results in operational efficiency.
Graduate Assistant - Operations & Event Support Services
St. John's University, Division of Student Success
05.2023 - 05.2024
- Managed payroll operations, ensuring timely and accurate payment for 100+ employees
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
- Managed administrative logistics of events planning, event booking, and event staffing.
- Performed face-to-face meetings to finalize contract for services and event details.
Human Resources Intern
Marriott International - The Westin Hilton Head Island Resort and Spa
05.2022 - 08.2022
- Maintained compliance with federal and state labor laws
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions
- Organized company-wide events for team-building purposes, boosting overall morale among employees
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on HR database
Education
Master of Business Administration - Strategic Management
St. John's University, Peter J. Tobin College of Business
Queens, NY05.2024
Bachelor of Science - Business Management, Hospitality Management
St. John's University, Peter J. Tobin College of Business
Queens, NY05.2023
Skills
- Guest Relations
- Problem Solving
- Client Relationship Management
- Event Coordination
- Process Improvement
- Team Leadership
- Administrative Support
SOFTWARE:
- Microsoft Office
- Google Workspace
- Canva
- Coursedog Booking Software
- Social Tables Event Space Management
- Trello
- Calendly
Certification
- BCG Introduction to Strategy Consulting Job Simulation on Forage, Used effective brainstorming strategies to generate ideas to help a fictional luxury clothing company increase sales revenue and challenge the assumptions that guide today's thinking.
- MOS Certified
- NYS Licensed Cosmetologist
Publications
Global Brands Value Chains Create Competitive Advantage, Adriana N. Marchetti, 03/2024, Journal of Global Awareness, 5, 1, 10, https://scholar.stjohns.edu/jga/vol5/iss1/10
Timeline
Operations Consultant
St. John's University, Division of Student Success
05.2024 - Current
Graduate Assistant - Operations & Event Support Services
St. John's University, Division of Student Success
05.2023 - 05.2024
Human Resources Intern
Marriott International - The Westin Hilton Head Island Resort and Spa
05.2022 - 08.2022
Master of Business Administration - Strategic Management
St. John's University, Peter J. Tobin College of Business
Bachelor of Science - Business Management, Hospitality Management
St. John's University, Peter J. Tobin College of Business
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