Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tutor
Migrant Education Program
05.2025 - Current
Developed customized lesson plans tailored to individual student needs and learning styles.
Facilitated engaging tutoring sessions, promoting critical thinking and problem-solving skills.
Assessed student progress and provided constructive feedback to enhance learning outcomes.
Implemented effective study strategies, improving students' confidence and academic performance.
Photographer/Videographer
Creative House
09.2024 - Current
Captured high-quality images for diverse projects, ensuring alignment with client expectations and vision.
Developed creative concepts for photo shoots, enhancing storytelling through visual imagery.
Collaborated with clients to understand their needs, resulting in tailored photography solutions.
Managed post-production processes, including editing and retouching, to deliver polished final products.
Produced high-quality video content for diverse projects, ensuring alignment with client objectives.
Marketing Manager
The Burger Bah
09.2024 - Current
Developed and executed comprehensive marketing strategies to enhance brand visibility and customer engagement.
Led cross-functional teams in launching successful product campaigns, utilizing data analytics for informed decision-making.
Analyzed market trends to identify opportunities, informing product development and positioning strategies.
Marketing Manager Intern
Little Havana
12.2023 - Current
Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Assisted in creating written, video and image content for marketing channels.
Scheduled social media postings to advertise products and generate site traffic.
Helped with planning and hosting of marketing events.
Marketing Assistant
Nullpod
02.2024 - 12.2024
Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
Intern (Spanish Broadcaster/Events Team)
Worcester Red Sox
05.2024 - 09.2024
Managed administrative logistics of events planning, event booking, and event promotions.
Increased client satisfaction by consistently delivering well-executed events within budget constraints.
Utilized storytelling skills to provide vivid descriptions of live events, creating an immersive experience for readers who could not attend games themselves.
Helped social media team improve promotions and engagement by providing top-notch sports content targeted on specific audiences.
Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
Bartender/Server
Havana Nights Restaurant And Lounge
10.2023 - 08.2024
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Served high customer volumes during special events, nights, and weekends.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Driver
Uber Eats
08.2022 - 11.2023
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivered goods and products to customer on time and in excellent condition.
Server
Meraki Cafe Dessert Bar
06.2023 - 10.2023
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Beauty Advisor
Ulta Beauty Inc.
02.2022 - 07.2022
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Maintained counter and display areas for cleanliness and organization.
Identified skin and hair needs of customers to provide assistance in choosing best products.
Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Communications Dept. Secretary
College Of Mount Saint Vincent
08.2021 - 12.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Crew Member
Party City
09.2020 - 11.2020
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked well with teammates and accepted coaching from management team.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Shaws
Cashier
11.2019 - 03.2020
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Communications
College of Mount Saint Vincent
The Bronx, NY
Associate - Media Communications
Quinsigamond Community College
Worcester, MA
Shrewsbury Sr High School
Shrewsbury, MA
05.2021
Skills
Food and Beverage Pairings
Food Sales and Promotion
Dining Customer Service
Customer Relations and Communications
Social Media management
Graphic Design
Customer Service
Languages
Spanish
Native or Bilingual
Certification
Community Manager for Digital Marketing, Creative D Agency & Academy LLC - October 2023
English as a Second Language Instructor at Mid-Michigan Migrant & EL ProgramEnglish as a Second Language Instructor at Mid-Michigan Migrant & EL Program