Adriana Marquez
Las Vegas,Nevada
Summary
Smart decision-maker promoting 10 years of expertise in Banking industry. Educated and talented to work in demanding environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Recovery Compliance Specialist
Claim Return
01.2024 - Current
- Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times.
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
- Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
- Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
PROPERTY MANAGER
AJM Properties LLC
01.2013 - 02.2023
- Managed daily administrative tasks, including tenant relations and rent collections
- Coordinated tenant move-in and out process and orientated new tenants to property
- Conducted regular walk-throughs of vacant units prior to move-in date for cleaning and maintenance purposes
- Negotiated and executed new leases, renewals, and terminations
- Organized financial records related to budgeting, accounting, and auditing procedures
- Investigated complaints, disturbances and violations and resolved issues.
CREDIT ANALYST
Premier Talent Partners
11.2021 - 01.2023
- Generated financial ratios to evaluate customer's financial status
- Provided credit analysis on financial statements and assessed credit risk for clients
- Reviewed loan documentation to ensure accuracy and completeness prior to approval
- Collaborated with internal teams such as Compliance, Risk Management and Legal departments when needed
- Maintained relationships with key stakeholders including lenders, brokers, investors, auditors and lawyers
- Decided loan approval or denial by assessing individual, company and institution credit.
REAL ESTATE AGENT
NRE Realestate
01.2018 - 01.2022
- Guided and assisted buyers or sellers throughout entire transaction process
- Assisted buyers in identifying and evaluating properties for purchase
- Created marketing strategies for properties to ensure maximum visibility
- Prepared and guided clients through contracts, escrow paperwork, and deeds
- Drafted and reviewed legal documents such as purchase contracts, leases, and deeds
- Showed homes to prospective buyers.
RECOVERY COLLECTOR
Gateway One
01.2015 - 01.2020
- Performed skip tracing activities to locate customers who had moved without providing a forwarding address
- Handled escalated customer disputes or complaints in a professional manner
- Successfully negotiated payment plans with delinquent accounts 120 dpd to ensure timely payments and reduce bad debt
- Negotiated settlements with customers when necessary, ensuring maximum return while minimizing losses
- Conducted outbound calls in order to collect past due balances from consumers
- Executed collection calls and correspondence to solicit payment on overdue account balances.
SENIOR BANKRUPTCY SPECIALIST
Gatway One
02.2013 - 02.2015
- Assisted in the development of internal policies and procedures to ensure regulatory compliance in bankruptcy proceedings
- Collaborated closely with legal teams, providing detailed financial analysis to support bankruptcy cases and negotiations
- Prepared and submitted accurate and timely documentation to bankruptcy courts and relevant authorities
- Managed a portfolio of bankruptcy cases, overseeing debt recovery efforts and compliance with legal requirements
- Partnered with legal representatives, and trustees to negotiate and implement feasible repayment plans.
Education
ASSOCIATE IN BUSINESS ADMINISTRATION -
Argosy University
Orange, CA04.2009
Skills
- Sales and Marketing
- Tenant and Eviction Laws
- Microsoft Office
- Security Management and Enhancement
- Disturbance Handling
- Screening Processes
- Internal Auditing
- Compliance Oversight
- Compliance knowledge
- Legal Research
- Anti-Money Laundering
- Risk Management
Certification
- Real Property License 02049257
- FDCPA Certified
Timeline
Recovery Compliance Specialist
Claim Return
01.2024 - Current
CREDIT ANALYST
Premier Talent Partners
11.2021 - 01.2023
REAL ESTATE AGENT
NRE Realestate
01.2018 - 01.2022
RECOVERY COLLECTOR
Gateway One
01.2015 - 01.2020
SENIOR BANKRUPTCY SPECIALIST
Gatway One
02.2013 - 02.2015
PROPERTY MANAGER
AJM Properties LLC
01.2013 - 02.2023
ASSOCIATE IN BUSINESS ADMINISTRATION -
Argosy University
- Real Property License 02049257
- FDCPA Certified
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