Adriana Melendez
Englewood,NJ
Summary
Reliable and upbeat retailor/cashier successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Retailer
Cricket Wireless
01.2023 - 10.2023
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended complementary purchases to customers, increasing revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Cashier
The Daily Dish, A Restaurant & Catering
03.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier/ Drive Through
Chicken Express
03.2021 - 06.2022
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Assisted customers with menu items and accurate order fulfillment.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
No Degree - College Freshman
National Park College
Hot Springs, ARHigh School Diploma -
Lake Hamilton High School
Pearcy, AR05.2023
Skills
- Competition Law
- Financial Transactions
- Customer Assistance
- Customer Service
- Store Opening and Closing
- Bilingual
- Suggestive Selling
- Persuasive Selling
- Time Management
- Fast learner
- Comprehensive
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Retailer
Cricket Wireless
01.2023 - 10.2023
Cashier
The Daily Dish, A Restaurant & Catering
03.2022 - 04.2023
Cashier/ Drive Through
Chicken Express
03.2021 - 06.2022
No Degree - College Freshman
National Park College
High School Diploma -
Lake Hamilton High School
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