Adriana Mendoza
Peoria,IL
Summary
Dynamic Bakery Associate at Walmart with a strong work ethic and exceptional customer service skills. Successfully enhanced sales through innovative merchandising and effective inventory management. Proven ability to train and mentor team members while maintaining a collaborative environment. Skilled in product rotation and supply ordering, ensuring optimal stock levels and customer satisfaction. Retail professional skilled in driving operational success and team leadership. Proven ability to manage store operations, optimize inventory, and enhance customer experiences. Valued for collaborative approach and adaptability in dynamic retail settings. Possesses strong organizational and communication skills.
Overview
5
5
years of professional experience
Work History
Bakery Associate
Walmart
07.2021 - Current
- Prepared and baked various pastry items following standard recipes and quality guidelines.
- Operated bakery equipment, ensuring proper maintenance and adherence to safety protocols.
- Assisted in inventory management by tracking stock levels and placing orders for supplies.
- Collaborated with team members to ensure timely production of baked goods during peak hours.
- Stocked bakery shelves efficiently to ensure product availability and optimal organization.
- Assisted in inventory management, maintaining accurate stock levels and minimizing discrepancies.
- Trained new staff on best practices for stocking and safety protocols, enhancing team performance.
- Monitored product expiration dates, reducing waste through timely removal of outdated items.
- Led inventory audits, identifying trends and recommending adjustments for better stock control.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Led cross-functional teams to enhance operational efficiency and achieve project milestones.
- Resolved conflicts within the team, promoting a collaborative work environment focused on results.
- Trained and mentored team members on baking techniques and equipment usage.
- Collaborated with management to develop promotional strategies for seasonal products.
- Collaborated with management to develop marketing strategies that increased foot traffic and overall sales.
- Boosted sales through the introduction of new product offerings and creative merchandising displays.
Pizza Line Cook/Server
Rosati's Pizza
09.2020 - 06.2023
- Prepared ingredients according to recipes and specifications.
- Maintained cleanliness and organization of kitchen stations.
- Assisted in food plating and presentation for service.
- Followed safety protocols to ensure a safe working environment.
- Collaborated with team members to streamline food preparation processes.
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Managed order processing and ensured timely delivery of food and beverages to tables.
- Handled payment transactions accurately using POS system while ensuring data security.
- Resolved customer complaints effectively, enhancing overall dining experience and satisfaction.
- Implemented suggestions for menu improvements based on guest feedback to drive sales growth.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Peer Educator
Peoria High School
08.2021 - 05.2023
- Facilitated peer-led workshops and one on one meetings on mental health, school work, tutoring, fundraisers, computer topics, etc to enhance student knowledge and wellbeing.
- Adapted teaching methods according to individual learning styles, ensuring each participant fully understood the content being covered during sessions.
- Developed educational materials and resources tailored to diverse student needs.
- Collaborated with school staff to identify student challenges and provide support strategies.
- Organized events promoting mental health awareness and community engagement among students.
- Mentored younger peers, fostering a supportive environment for personal growth and development.
- Assessed program effectiveness through feedback, ensuring continuous improvement of initiatives.
- Trained new peer educators on effective communication techniques and best practices in mentorship.
- Identified gaps in existing resources available to students; collaborated with relevant departments on campus to address these needs proactively.
- Developed strong relationships with faculty members to effectively address student concerns related to academics or personal wellbeing.
Education
High School Diploma -
Peoria High School
Peoria, IL05-2023
Skills
- Visual merchandising
- Product rotation
- Friendly customer service
- Supply ordering
- Social media promotion
- Menu planning
- Strong work ethic
- Exceptional customer service
- order fulfilling
- Guest engagement
- Professional appearance
- Customer service
- Memory retention
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Organizational skills
- Excellent communication
Timeline
Peer Educator
Peoria High School
08.2021 - 05.2023
Bakery Associate
Walmart
07.2021 - Current
Pizza Line Cook/Server
Rosati's Pizza
09.2020 - 06.2023
High School Diploma -
Peoria High School