Adriana Montes
Sebring,FL
Summary
Dynamic Content Specialist with over 12 years of experience collaborating with software and marketing teams, including 9 years as a Content Producer and currently serving as a Web Production Consultant. Expertise in aligning projects and teams with brand and account objectives to deliver effective and innovative solutions. Proven ability to manage large and global teams while driving continuous improvement initiatives across projects. Additionally, have 3 years of experience in Quality Control, enhancing and ensuring the overall quality and effectiveness of different projects and applications.
Overview
14
14
years of professional experience
Work History
Web Content Manager & Consultant
Globant [Okta Client]
01.2024 - Current
- Web content manager dedicated to plan and execute the Drupal-AEM migration for a large and global website (30k pages, 10 countries)
- Web production of large-scale content, and implementation of this content in QA, Stage, and Production environments
- Content templates preparation for automated migrations (script) and post-migration planning & execution with content matrices
- Analysis and mapping of existing content vs new Content and business expectations for multiple teams
- Design and support in the implementation of Content Workflows for Web Producers and Self-Service users
- Enablement of the Web Production team and Self Service users in AEM basics, Experience Fragments, Content Fragments, and DAM.
- Documentation of best practices for authors related to content production, accessibility, and Analytics
- Enablement of Web Production teams on MSM, with the support of the Globalization consultant
- Backup and blockers management of the Web Production team during the initial releases of migration
- Work in parallel with the Development team, the UX team, and the Content Architecture referent for the new designs and components implementation
- Help with the refinement of the Content Architecture solutions for DAM, eDAM, and AEM Websites
- Additional work with the Strategy and SEO team on the content mapping and refinement for the subsequent releases of work (R3 ahead)
Web Producer Lead
Globant [Salesforce Client]
04.2017 - 01.2024
- Web production management for global and local stakeholders, supporting +13 countries and +6 regions
- Web production leader and account technical referent for the content teams (18 team members, 7 teams)
- Planning, estimation, and setup of new projects
- Streamline content management process to improve efficiency and reduce production time.
- Processes coordination across the different types of agile frameworks, deliverables, team responsibilities, and team effort
- Teams and clients’ training around Web production, QA, and Creative best practices and guidelines for Global
- Team members fit, selection, and guidance
- Maintain relations with Product Marketing managers cross-region.
- Conduct the analysis of tickets, managing the backlog, identifying risk, and proposing enhancements
- Create technical, testing, and demo documentation
- Working closely with the different team roles to ensure that all requirements are understood and fully tested
Web Content Manager Lead
Globant [Stride Client]
09.2016 - 03.2017
- Lead a content team of three people
- Provide documentation for task distribution inside the team, team progress on different sprints and UAT, and data needed from the client to complete the migration within the estimated time
- Support the dev team by providing feedback regarding components/templates requirements from the author perspective
- Estimate and plan migration and content activities
- Regular monitoring and feedback around components functionality
- Content creation and/or curation for the new site
- Content migration from the Drupal platform (production sites) to AEM
- Communication management with clients
Quality Analyst Lead
Globant [Southwest Client]
01.2016 - 08.2016
- Lead the quality team (5 members)
- Maintain permanent communication with clients for status reports and for new strategies to support team testing
- Usage of different tacking tools: Jira, Quick Base, ClearQuest
- Quality requirements and activities review, planning/estimation, and distribution
- Standardization of QC processes to provide answers for the defects assigned to our team (assuming we were receiving defects from other teams)
- Usage of different OS, such as Ubuntu to connect faster to the client servers: AIS-Ecosystem - CDS-Ecosystem, and Linux terminal for logs validation and tracking of the respective defects (find the root cause, and associate them)
- Create documentation to provide status, track defects, document the triage, bug fixing, and final status
Quality Analyst
Globant [Knowledge Factor Client]
10.2013 - 12.2015
- Management of the functional and regression testing for the reporting application (majorly the database functionality and accuracy)
- Testing and verification using SQL queries (PGAdmin)
- Management of application data using REST services clients (Advanced Rest client)
- Logs verification on the remote server (using Putty) with Unix commands
- Management of regression updates based on recurrent functional tests execution
- Testing efforts estimations for user stories
- Creation and update of documentation (test cases/Scenarios based on User Stories)
Quality Analyst Lead
Studiocom
04.2012 - 10.2013
- Management of 3 different QA teams (1 per account), and multiple teams
- Lead manual functional/regression test plans in a wide variety of OS, browsers, and web projects.
- Lead a group of 6 QA Analysts.
- Train the new QA team members
- Develop QA solutions, planning, and estimates per team, project, and client
Education
Bachelor's Degree - Industrial Design
Universidad Jorge Tadeo Lozano
Bogota, CO04-2011
Skills
- Web content management (AEM, Wordpress, Drupal, Sharepoint)
- HTML/CSS
- Admin tools management (Jira, Lightning, Asana)
- Content mapping, refinement, categorization
- Content curation
- Content architecture support (content models, folders, taxonomy)
- Technical documentation creation (including SEO, accessibility, global best practices)
- Content production workflows
- Strategic content planning
- Stakeholder communication
- Teams leadership and coordination
- Teamwork and collaboration
- Problem-solving
- Organizational skills
- Task prioritization
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Web Content Manager & Consultant
Globant [Okta Client]
01.2024 - Current
Web Producer Lead
Globant [Salesforce Client]
04.2017 - 01.2024
Web Content Manager Lead
Globant [Stride Client]
09.2016 - 03.2017
Quality Analyst Lead
Globant [Southwest Client]
01.2016 - 08.2016
Quality Analyst
Globant [Knowledge Factor Client]
10.2013 - 12.2015
Quality Analyst Lead
Studiocom
04.2012 - 10.2013
Bachelor's Degree - Industrial Design
Universidad Jorge Tadeo Lozano