Indoor cycling - XtremeBike
Andreina Morales
Business Administration
Miami,FL
Summary
Passionate and Self-motivated administrative professional with efficiency-driven approach to handle administrative needs. Highly organized and customer service oriented with excellent multitasking, prioritization and critical thinking skills.
Detail-oriented team player with strong organizational skills. Successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Personal Care Service Provider
Freelance
04.2023 - 05.2024
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Delivered high-quality personal care services, resulting in a consistent satisfaction rate among clients and their families.
- Implemented creative approaches in assisting clients with mobility challenges, enhancing their overall quality of life.
Baker
KEIK Bakeshop
11.2021 - 03.2023
- Assisted with creating promotions to highlight bakery offerings and drive sales.
- Managed customer service operations, including taking 50+ daily orders and resolving customer requests with positive approach and constructive strategies.
- Produced consistently high-quality baked goods for customers.
- Created appealing displays to showcase products in bakery.
Business Co-Owner
SweetMora Postres
10.2016 - 09.2021
- Built loyal account base and long-term business relationships
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Prepared pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Created systems and procedures to streamline business processes and optimize resources.
Indoor Cycling Instructor
GIROS Fitness Center
06.2015 - 09.2021
- Delivered fun and motivating group fitness classes of 10+ students designed to improve overall health and fitness levels. Used music to motivate and energize classes.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Adapted classes to meet needs of participants with varying fitness levels.
Owner/Director of Operations
Creative Bazaar
01.2014 - 03.2020
- Created unique and recognized Bazaar events, featuring 30+ recognized and emerging artist, vendors and food. Promoting local talent and revenue.
- Performed event coordination with participating vendors during event planning. Managed event logistics and operations for over 1000+ guests.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Hired, trained and supervised volunteers and support staff required for events.
Front Office Agent
Pestana Hotel
12.2012 - 01.2014
- Welcomed each new arrival pleasantly and confirmed reservations and identification. Offered assistance, and answered questions to build rapport and retention. Assisted 250+ guests daily.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Developed and maintained positive relationships with guests for satisfaction and excellent customer service.
Education
Associate Degree: Tourism Business Administration
Nueva Esparta University
Nueva Esparta, Venezuela 05.2001 -
Skills
- Strategic planning
Verbal and written communication
Business administration
Bilingual
Interests
Art and craft
Live Music
Reading and Meditation
Timeline
Personal Care Service Provider
Freelance
04.2023 - 05.2024
Baker
KEIK Bakeshop
11.2021 - 03.2023
Business Co-Owner
SweetMora Postres
10.2016 - 09.2021
Indoor Cycling Instructor
GIROS Fitness Center
06.2015 - 09.2021
Owner/Director of Operations
Creative Bazaar
01.2014 - 03.2020
Front Office Agent
Pestana Hotel
12.2012 - 01.2014
Associate Degree: Tourism Business Administration
Nueva Esparta University
05.2001 -