Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Adriana Moreland

Taunton,Ma

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level employer positions.

I’m a dependable candidate eager to help team achieve company goals. As well as organize; manage multiple priorities with a positive attitude. My willingness to take on added responsibilities to demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I contribute to team success and further develop professional skills that produce positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Cashier

Garrett’s Family Market
10.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Dental Insurance Coordinator

United Healthcare Group
10.2021 - 08.2022
  • Completed full training on dental
  • Ensure call qualification.
  • Provide HIPPA compliance confidentiality.
  • Specialize call opening and call closing throughout call flows with precise information and correspondence.
  • Ensure healthy levels of adherence throughout the day.
  • Provide great customer service with accurate information with solutions including empathy sympathy.
  • Utilizing Dental procedure codes, claims, leased networks, and fax backs.
  • Negotiated pre-authorizations for necessary dental procedures, securing coverage for vital treatments otherwise not covered.
  • Supported patients throughout the treatment process by answering questions about their financial responsibility concerning deductibles, copayments, or coinsurance amounts.
  • Assisted patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.
  • Collaborated with dentists to create treatment plans that optimize available insurance benefits without compromising quality of care.
  • Maintained accurate records of patient treatments, billing information, and insurance details to ensure seamless communication between patients, providers, and insurers.
  • Assisted patients in completing necessary paperwork for filing claims, in timely submission of required.

Medical Insurance Coordinator

Morneau Shepell
09.2020 - 03.2021
  • Assisted in the development of internal policies and procedures related to medical insurance coordination, contributing to continuous improvement efforts within the organization.
  • Streamlined medical insurance coordination processes by implementing effective organizational tools and communication strategies.
  • Resolved claim disputes between healthcare providers and insurers swiftly through clear communication, thorough documentation review, and professional negotiation skills.
  • Ensured strict adherence to HIPAA regulations when handling sensitive patient information, promoting privacy protection throughout all operations.
  • Assisted patients in understanding their insurance benefits, explaining complex policy terms, and addressing concerns compassionately.
  • Managed high volumes of patient case files efficiently by employing effective document management systems and prioritizing tasks strategically.
  • Collaborated with healthcare providers and insurance companies for efficient claim processing and prompt reimbursements.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.

Store Manager

L&M Bargain
11.2017 - 06.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Office Assistant

KONE Elevators & Escalators
01.2018 - 04.2019
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Increased team productivity, organizing and scheduling appointments and meetings without overlap.

Education

Brockton High School
Brockton, MA
06.2008

Skills

  • Dedicated and motivated
  • Punctual
  • Quality assurance mindset
  • Approachable
  • Customer service awareness
  • Telephone etiquette
  • Computer software skills

Timeline

Cashier

Garrett’s Family Market
10.2023 - 01.2024

Dental Insurance Coordinator

United Healthcare Group
10.2021 - 08.2022

Medical Insurance Coordinator

Morneau Shepell
09.2020 - 03.2021

Office Assistant

KONE Elevators & Escalators
01.2018 - 04.2019

Store Manager

L&M Bargain
11.2017 - 06.2019

Brockton High School

Similar Profiles

CREATE PROFILE
Adriana Moreland