Adriana Navas
Austin,TX
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Website Designer
Brightside Home Services LLC
06.2025 - Current
- Met with clients to discuss expectations regarding visual presentation, branding and e-commerce functionality.
- Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
- Enhanced user experience by designing responsive and visually appealing websites for various clients.
Social Media Manager
Brightside Home Services LLC
08.2024 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Retail Sales Associate
Adoring Christ Organization
12.2023 - 08.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Student - Pre-Health Track
Austin Community College
Austin, TX05-2026
High School Diploma -
Houston Christian High School
Houston05-2025
Skills
- Social media management
- Teamwork and collaboration
- Content creation
- Interaction design
- Customer service
- Problem-solving
- Work ethic and integrity
- Patience and empathy
- Friendly, positive attitude
- Attention to detail
- Critical thinking
- Computer skills
Certification
- Certified Adult First Aid/CPR/AED, Red Cross: 02/12/2025-02/12/2027
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Website Designer
Brightside Home Services LLC
06.2025 - Current
Social Media Manager
Brightside Home Services LLC
08.2024 - Current
Retail Sales Associate
Adoring Christ Organization
12.2023 - 08.2025
Student - Pre-Health Track
Austin Community College
High School Diploma -
Houston Christian High School
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