Adriana N. Perez
Hialeah
Summary
Dynamic educational leader and certified instructional coach with over 15 years of professional experience spanning K–12 education, curriculum leadership, operations management, compliance, customer service, and team development. Proven track record of leading instructional initiatives, mentoring educators, developing engaging curriculum, managing complex operations, and fostering positive learning environments that drive student achievement.
Experienced in supervising programs, coordinating stakeholders, managing administrative processes, and building collaborative relationships with students, families, staff, and community partners. Recognized for strong leadership, organizational excellence, problem-solving abilities, and a commitment to continuous improvement. Fluent in English and Spanish.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Social Studies Teacher
Broward County Public Schools
Davie, FL
08.2025 - Current
- Social Studies Teacher
- 7th Grade Civics & Global Leaders United (elective)
- Developed engaging lesson plans aligned with state standards to enhance student understanding of historical concepts.
- Implemented interactive teaching methods to foster critical thinking and promote collaborative learning among students.
- Utilized various assessment tools to evaluate student progress and adapt instructional strategies accordingly.
- Coordinated interdisciplinary projects that integrated social studies with other subject areas, enhancing overall curriculum effectiveness.
- Collaborated with parents and community stakeholders to support student achievement and engagement in social studies curriculum.
- Analyzed student performance data to identify trends, inform instruction, and drive academic improvement initiatives.
- Improved student comprehension by utilizing diverse teaching methods and materials tailored to individual learning styles.
- Developed a positive classroom environment by fostering open communication, respect, and collaboration among students.
- Created lesson plans and made adjustments based on overall class performance throughout year.
- Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
- Implemented project-based learning activities that encouraged students to apply their knowledge to real-life situations, enhancing problem-solving skills and deepening understanding of course concepts.
- Participated in professional development opportunities, staying current on best practices in social studies education and incorporating new strategies into lessons.
- Enhanced critical thinking skills for students through engaging debates and inquiry-based activities.
- Established and supported positive educational environment for student learning.
Social Studies Teacher & Social Studies Curriculum Leader
Seminole County Public Schools
Lake Mary, FL
08.2019 - 05.2025
- Social Studies Teacher
- 6th-7th & 8th Grade World History, Civics, & US History (Pre AP as well)
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Attended and facilitated IEP meetings for students and families.
- Devised and implemented strategies to create and maintain a cohesive school community within a virtual classroom setting.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Fostered team collaboration between students through group projects.
- Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans and gifted students as part of an integrated classroom.
- Mentored novice teachers, providing guidance on classroom management and effective pedagogical practices.
- Led professional development workshops focused on innovative teaching techniques and educational technology integration.
- Collaborated with colleagues to develop interdisciplinary lesson plans that connected social studies content to other subject areas.
- Assisted struggling students through targeted one-on-one tutoring sessions, resulting in improved academic performance.
- Planned learning activities that provided students with opportunities to observe, question and investigate social studies topics.
- Cultivated strong relationships with parents, maintaining open lines of communication to support student progress at home.
- Researched latest teaching techniques and incorporated into lesson delivery to improve concept acquisition.
- Completed documentation of attendance, grades, and other required details.
- Planned and implemented integrated Social Studies lessons to meet Common Core Curriculum Standards.
Client Service Associate & Operational Coordinator
Stifel Nicolaus & Company Incorporated
Melbourne, FL
10.2015 - 08.2019
- Perform various administrative & clerical duties for three Financial Advisors and Branch Manager.
- In charge of handling and maintaining all Compliance procedures for the branch.
- Internal Auditor & U.S. Securities and Exchange Commission liaison.
- Organize & assist in the maintenance of trade-related records, securities, client deposits, and reconcile filled or unfilled orders and confirms.
- Managed client inquiries and resolved issues efficiently, enhancing overall customer satisfaction.
- Developed and maintained strong relationships with clients, ensuring personalized service and support.
- Collaborated with financial advisors to streamline client account processes and improve service delivery.
- Conducted regular follow-ups with clients to ensure needs were met and expectations exceeded.
- Oversaw onboarding process for new clients, ensuring accurate documentation and compliance with regulations.
- Responded promptly to client inquiries via phone, email, or face-to-face meetings, demonstrating commitment to exceptional service standards.
- Assisted in the retention of high-value clients through proactive communication and exceptional service delivery.
- Actively participated in team meetings and initiatives focused on continuous improvement across various areas of the business.
- Collaborated with sales teams to onboard new clients, providing a smooth transition experience for all parties involved.
- Contributed to the development of marketing materials targeted at promoting our company''s products and services more effectively among existing and prospective clientele groups.
- Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
- Supported the implementation of new technology platforms aimed at enhancing overall customer experience levels within the organization.
- Maintained accurate record-keeping with proactive attention to client information updates.
Veterinary Receptionist
Eastwood Animal Hospital
Orlando, FL
03.2012 - 10.2015
- Daily upkeep of all patient charts, cost estimates, insurance forms, and appointment forms.
- Client communication liaison & in charge of all social media accounts for the hospital.
- Maintained accurate patient records using veterinary practice management software to ensure data integrity.
- Assisted veterinarians during examinations, facilitating procedures by preparing necessary tools and supplies.
- Trained new staff members on front desk operations, fostering a collaborative and knowledgeable team environment.
- Implemented streamlined communication protocols between clients and veterinary staff to improve service response times.
- Oversaw inventory management for medical supplies, ensuring availability while minimizing excess stock levels.
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
- Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
- Managed appointment scheduling and coordinated patient intake processes to enhance clinic efficiency.
- Provided exceptional customer service, addressing client inquiries and concerns regarding pet health and care options.
Education
Bachelor of Science - Criminal Justice
University of Central Florida
Orlando, FL05.2013
Master of Education - Secondary Education
University of Central Florida
Orlando, FL08.2023
Master of Education - Educational Leadership
University of Central Florida
Orlando, FL05.2028
Skills
- Instructional Design & Leadership
- Classroom Management
- Lesson Plan Creation
- Educational Technology Savvy
- Conflict Resolution
- Curriculum Leader (4 years 2021-Present)
- Differentiated instruction
- Educational technology
- Classroom management
- Technology implementation
- Curriculum development
- Standardized testing
- Faculty collaboration
- Scheduling and planning
- Customer relations
- Client relationship building
- Time management expertise
- Schedule management
- Training and mentoring
- Research and due diligence
- Client support
Affiliations
- Certified Instructional Coach
- Reading Endorsement
- CPalms Published
- Certificate in Criminal Profiling
- Dean’s List
- President of Co-Ed Criminal Justice Fraternity (Lambda Alpha Epsilon)
- Member of Forensic Science Association
- Member of Association of Certified Fraud Examiners
- Member of National Society of Collegiate Scholars
Certification
- Professional Teaching Certification in Social Studies for 5th – 12th Grade
- Certified Instructional Coach
- Reading Endorsement
- Civics Endorsement (currently processing with FLDOE)
- Currently working on ESOL Endorsement, Science & ELA Certification
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Social Studies Teacher
Broward County Public Schools
08.2025 - Current
Social Studies Teacher & Social Studies Curriculum Leader
Seminole County Public Schools
08.2019 - 05.2025
Client Service Associate & Operational Coordinator
Stifel Nicolaus & Company Incorporated
10.2015 - 08.2019
Veterinary Receptionist
Eastwood Animal Hospital
03.2012 - 10.2015
Bachelor of Science - Criminal Justice
University of Central Florida
Master of Education - Secondary Education
University of Central Florida
Master of Education - Educational Leadership
University of Central Florida