ADRIANA OLARTE-JOHNSON

Purpose-driven business leader with 20+ years of experience building high-performing, service-centered teams and leading complex, fast-paced operations. Founder and CEO of a successful Miami-based logistics company serving the U.S., Latin America, and the Caribbean, known for creating cultures rooted in care, integrity, and operational excellence. Proven ability to recruit, develop, and inspire talent while maintaining strong financial discipline and delivering exceptional customer experiences. Recognized for building long-term community relationships, fostering positive team environments, and leading with humility and accountability. Deeply committed to servant leadership, hospitality, and meaningful community impact—values that strongly align with Chick-fil-A’s mission and brand.

Demonstrated expertise in recruiting, training, and coaching high-performing teams within customer service and operations, fostering a culture of accountability and teamwork. Successfully built and scaled a logistics company, emphasizing reliability and long-term relationship building while managing daily operations including staffing, budgeting, and quality control. Achieved significant improvements in client retention through proactive communication and community engagement initiatives. Proven ability to oversee complex logistics operations with a focus on customer satisfaction and operational efficiency.

• Speaker, GDEI Trade Mission to Panama, Costa Rica & Colombia, 03/01/24
• Active participant in community and mentorship programs focused on service and leadership development.
• Volunteer for local business and youth initiatives promoting integrity, servant leadership, and community growth.

• Goldman Sachs 10,000 Small Businesses Program, 2026, Executive training in strategic growth, scaling, and operations excellence.
• Professional English & Business Communication Program, Kaplan International, Seattle, WA, 2004