Adriana Ortiz-Rivera
Hampton
Summary
Dependable and adaptable professional with experience in customer service, warehouse operations, administration, and retail. Quick to learn, detail-oriented, and committed to providing excellent service while thriving in fast-paced environments.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Warehouse Associate
Fern Exposition & Event Services
Fayetteville
03.2026 - Current
- Organized and maintained inventory for event materials and equipment.
- Loaded and unloaded trucks with various event supplies and furniture.
- Operated forklifts to transport heavy items within the warehouse safely.
- Supervised Drape department to ensure everything was being processed, organized by color and shade, and properly labeled.
- Processed all equipment that returned from shows. Ensured everything was in good condition and the correct amount was returned. Documented when equipment was damaged and/or missing.
- Implemented storage solutions to maximize space and accessibility in the warehouse.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Front-End Associate
Costco Wholesale
Sharpsburg
11.2025 - Current
- Greet members at the entrance and verify memberships
- Assist cashiers with loading and unloading carts efficiently
- Monitor self-checkout to ensure smooth transactions and member support
- Perform cart retrieval and maintain safety in the parking lot
- Complete go-backs by returning unwanted or returned items to proper locations
- Conduct recovery by organizing and maintaining sections such as candy, health & beauty, and other departments
- Assist with stocking merchandise and organizing the clothing section
Valet Supervisor
Virtue Valet Parking Solutions LLC
Fayetteville
07.2023 - 11.2025
- Supervised valet operations across two locations, with oversight of up to 34 locations for payroll and scheduling
- Traveled between locations to ensure smooth daily operations and high service standards
- Held weekly meetings with managers to address performance, logistics, and operational issues
- Managed hiring processes, employee onboarding, payroll, and staff scheduling
- Resolved customer and employee issues professionally and efficiently
Hostess
Royal Chef
Fayetteville
04.2022 - 06.2023
- Managed phone, in-person, and online orders to ensure timely and accurate service
- Greeted guests and coordinated seating to optimize dining experience
- Supported servers during peak hours to enhance service efficiency
- Managed phone, in-person, and online orders accurately and efficiently
Education
College Coursework - Air Traffic Management
Middle Georgia State University
Macon, GA 08.2024 - 05.2025
High School Diploma -
Lovejoy highschool
Hampton, GA 08.2021 - 05.2024
Skills
- Forklift certified
- Warehouse operations
- Inventory organization
- Safety compliance
- Excel Software Proficiency
- Cash handling & POS systems (retail)
- Fast-paced multitasking
- Time management
- Problem-solving
- Communication & teamwork
- Fluent in Spanish and English
- Guest relations
Additional Information
- Comfortable working flexible schedules, including weekends and holidays
- Able to remain calm and professional under pressure
- Strong interest in aviation and airport operations
Timeline
Warehouse Associate
Fern Exposition & Event Services
03.2026 - Current
Front-End Associate
Costco Wholesale
11.2025 - Current
College Coursework - Air Traffic Management
Middle Georgia State University
08.2024 - 05.2025
Valet Supervisor
Virtue Valet Parking Solutions LLC
07.2023 - 11.2025
Hostess
Royal Chef
04.2022 - 06.2023
High School Diploma -
Lovejoy highschool
08.2021 - 05.2024