Adriana Pennock
Willis,TX
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
10
10
years of professional experience
Work History
Intake Specialist
Heartstrong Sleep Center
09.2021 - Current
- Facilitated communication between clients and other service providers.
- Communicate with customer to procure method of payment.
- Performed coordination with vendors to acquire proper documentation.
- Prepare and manager customer accounts and information.
- Increased data accuracy and completion.
- Coordinate approximately $20,000 in purchases between customer and vendor daily.
- Confers clients need to vendors service and/or product.
- Communicate with clients via email, phone call, and/or in person on daily basis.
Escrow Assistant
First Priority Title Of Texas
03.2021 - 08.2021
- Acting Liaison between customers and involved parties during transactions.
- Developed strategies to improve processes and reduce costs.
- Obtained documents such as proof of insurance and HOA statements.
- Scheduled signings and gathered required paperwork.
- Organized and managed multiple client files
Administrative Assistant II
Texas Department Of Criminal Justice
04.2013 - 03.2021
- Oversaw travel schedule, class coordination, and execution of Sergeants Academy for 50 students every month.
- Assisted coworkers and staff members with special tasks on daily basis.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Compiled information to build spreadsheets.
- Audited applications.
- Maintain training database.
Education
High School Diploma -
Huntsville High School
Huntsville, TX06.2011
Skills
- Clear Communicator
- Positive Mental Attitude
- Solution Seeker
- Fluent in Microsoft Programs
- Public Presentation
- Punctual
Timeline
Intake Specialist
Heartstrong Sleep Center
09.2021 - Current
Escrow Assistant
First Priority Title Of Texas
03.2021 - 08.2021
Administrative Assistant II
Texas Department Of Criminal Justice
04.2013 - 03.2021
High School Diploma -
Huntsville High School
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