Adriana Perez-Walton

Just before the COVID-19 pandemic I began an ecommerce business which then kept me quite busy during the pandemic.

Prior to COVID I went on to open a brick and mortar in 2022 and it remains open in Longmont, but with the economy changing I thought it wise to begin looking for a job.

I worked as a CMA for several years, but my certification has expired an I wish now to work primarily in the front.

• Observed patients' conditions closely; reported any changes in status or behavior immediately.
• Administered injections per physician orders while adhering to all safety guidelines.
• Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.
• Prepared treatment rooms for patient examinations.
• Documented all activities accurately into electronic medical records system.
• Administered medications under physician's supervision.
• Assisted back office patient processes to reduce office wait times.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Positioned patients properly during examination or treatment for comfort and safety.
• Cleaned and maintained medical equipment following procedures and standards.
• Processed orders for medical supplies and lab equipment.
• Explained treatment procedures and physicians' instructions.
• Contacted medical facilities to schedule patients for admission.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
• Conducted insurance verification and pre-certification and pre-authorization functions.
• Collected, labeled and stored laboratory specimens properly prior to testing.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Maintained inventory of supplies and equipment to ensure proper functioning of the clinical environment.
• Assessed, documented and monitored vital signs for patients within outpatient setting.
• Incorporated outside records into charts and EHR.
• Responded quickly to emergency situations according to established protocols.
• Answered phones, scheduled appointments, greeted patients and ordered supplies.
• Changed dressings on wounds to prevent infection and check for healing.
• Conducted routine laboratory tests and sample analyses to monitor diseases.
• Supported administrative staff by processing payments.
• Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
• Ensured compliance with applicable laws and regulations pertaining to patient safety.
• Handled general office duties to support administrative staff during peak hours.
• Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
• Collaborated with other healthcare professionals to develop individualized plans of care for each patient based on their specific needs.
• Documented notes during patient visits.
• Scheduled appointments for patients via phone and in person.
• Kept facility stocked with necessary supplies, equipment and instruments.
• Organized charts, documents and supplies to maintain team productivity.
• Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
• Followed principles of asepsis and infection control to meet patient safety guidelines.
• Participated actively in team meetings discussing new developments in medicine or changes in policies and procedures.
• Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
• Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
• Provided support in the development of treatment plans for patients under the direction of a physician.
• Answered phones promptly; responded professionally to inquiries from patients or family members.
• Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
• Communicated with pharmacies for prescription refills on behalf of supervising physician.
• Collaborated with local pharmacies to resolve and clarify issues with patient medication.
• Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
• Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Responded to patient callbacks and phone-in prescription refill requests.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Educated patients about medications, procedures and physician's instructions.
• Completed day-to-day duties accurately and efficiently.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Planned and completed group projects, working smoothly with others.
• Maintained updated knowledge through continuing education and advanced training.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Understood and followed oral and written directions.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.

• Documented notes during patient visits.
• Responded to patient callbacks and phone-in prescription refill requests.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Responded quickly to emergency situations according to established protocols.
• Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
• Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
• Prepared exam rooms prior to patient visits; ensured that all necessary supplies were available.
• Collaborated with local pharmacies to resolve and clarify issues with patient medication.
• Provided support in the development of treatment plans for patients under the direction of a physician.
• Processed orders for medical supplies and lab equipment.
• Verified appointment times with patients, preparing charts, pre-admission and consent forms.
• Administered injections per physician orders while adhering to all safety guidelines.
• Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
• Communicated with pharmacies for prescription refills on behalf of supervising physician.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.
• Labeled and completed lab requisitions using ICD and CPT coding.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
• Assisted with patient admissions and discharges, including obtaining vital signs, medical histories and insurance information.
• Observed patients' conditions closely; reported any changes in status or behavior immediately.
• Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
• Assisted back office patient processes to reduce office wait times.
• Changed dressings on wounds to prevent infection and check for healing.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.
• Documented all activities accurately into electronic medical records system.
• Positioned patients properly during examination or treatment for comfort and safety.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
• Administered medications under physician's supervision.
• Handled general office duties to support administrative staff during peak hours.
• Maintained inventory of supplies and equipment to ensure proper functioning of the clinical environment.
• Answered phones promptly; responded professionally to inquiries from patients or family members.
• Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
• Cleaned and maintained medical equipment following procedures and standards.
• Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
• Prepared treatment rooms for patient examinations.
• Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
• Followed principles of asepsis and infection control to meet patient safety guidelines.
• Incorporated outside records into charts and EHR.
• Assessed, documented and monitored vital signs for patients within outpatient setting.
• Collected, labeled and stored laboratory specimens properly prior to testing.
• Participated actively in team meetings discussing new developments in medicine or changes in policies and procedures.
• Conducted routine laboratory tests and sample analyses to monitor diseases.
• Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Ensured compliance with applicable laws and regulations pertaining to patient safety.
• Performed preliminary physical tests to accurately record results in patient history summary.
• Educated patients about medications, procedures and physician's instructions.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Supported administrative staff by processing payments.
• Answered phones, scheduled appointments, greeted patients and ordered supplies.
• Explained treatment procedures and physicians' instructions.
• Scheduled appointments for patients via phone and in person.
• Organized charts, documents and supplies to maintain team productivity.
• Conducted insurance verification and pre-certification and pre-authorization functions.
• Measured vital signs and took medical histories to prepare patients for examination.
• Administered rapid tests for COVID and strep to help clinical staff assess conditions.
• Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
• Kept facility stocked with necessary supplies, equipment and instruments.
• Contacted medical facilities to schedule patients for admission.
• Collaborated with other healthcare professionals to develop individualized plans of care for each patient based on their specific needs.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Maintained updated knowledge through continuing education and advanced training.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Modified existing software systems to enhance performance and add new features.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Assisted with customer requests and answered questions to improve satisfaction.
• Recognized by management for providing exceptional customer service.
• Worked with cross-functional teams to achieve goals.
• Understood and followed oral and written directions.
• Collaborated with others to discuss new opportunities.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Identified needs of customers promptly and efficiently.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Completed day-to-day duties accurately and efficiently.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Achieved cost-savings by developing functional solutions to problems.
• Maintained schedule of class assignments to meet deadlines.