Adriana Phynon
Dallas,TX
Summary
Dynamic professional with a proven track record at Dart Container Corporation, excelling in performance monitoring and continuous improvement. Skilled in verbal communication and relationship building, I effectively led teams to enhance productivity and resolve issues, ensuring high-quality outcomes and customer satisfaction. Committed to fostering a collaborative work environment.
Overview
16
16
years of professional experience
Work History
Group Lead Inspector Packer
Dart Container Corporation
Dallas, TX
08.2011 - Current
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Monitored team performance to identify productivity improvement opportunities.
Shift Lead
Potbelly's Sandwich Shop
Dallas, TX
07.2009 - 06.2011
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Education
South Oak Cliff High School
Dallas, TX05.2005
Skills
- Verbal and written communication
- Relationship building
- Continuous improvement
- Schedule coordination
- Group and individual instruction
- Issue resolution
- Performance monitoring
- SAP
- Operate RF scanner
- Maintain Inventory Control
Timeline
Group Lead Inspector Packer
Dart Container Corporation
08.2011 - Current
Shift Lead
Potbelly's Sandwich Shop
07.2009 - 06.2011
South Oak Cliff High School