Adriana Queener
Auburn
Summary
Detail-oriented professional with strong customer relationship management skills. Proven ability to efficiently handle inquiries, manage patient scheduling, and process insurance claims. Committed to enhancing client satisfaction. Strong work ethic, adaptability, and exceptional Interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Essential Scents, Kiosk
King Custom
Auburn
01.2025 - 08.2025
- Assisted customers in product selection and provided information on features.
- Managed inventory levels and organized merchandise displays on the sales floor.
- Processed transactions accurately using point-of-sale systems and cash registers.
Sales and Assembly
Space Igloo, Freeze Dried Candy
Eugene
04.2024 - 08.2025
- Assembled components accurately following specified guidelines and assembly instructions.
- Inspected finished products for quality assurance and compliance with standards.
- Provided exceptional customer service before, during, and after events to ensure satisfaction.
Sales Associate
Goal Line Jerseys/King Custom
Eugene/Medford
07.2024 - 01.2025
- Built strong customer relationships through active listening and personalized service.
- Coordinated inventory management to ensure stock levels met customer demands efficiently.
- Developed key customer relationships to increase sales.
Administrative Assistant
Benessere Chiropractic
Eugene
09.2023 - 04.2024
- Handled incoming inquiries via phone and email, providing necessary information promptly.
- Supported front desk operations by greeting patients and managing check-in processes.
- Coordinated communication between patients and healthcare providers to ensure clarity.
Administrative Assistant
CrisDental
Eugene
01.2017 - 03.2020
- Managed patient scheduling and appointment reminders for optimal office efficiency.
- Assisted in billing processes and insurance claim submissions for patient accounts.
- Trained new administrative staff on office protocols and administrative tasks efficiently.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Education
Maple High School
Lompoc, CA06-2000
Skills
- Customer relationship management
- Document organization and records filling
- Insurance eligibility and claims processing
- Multi-Line phone system
- Patient care coordination
- Time management
- Integrity and positive attitude
Languages
Spanish
Native/ Bilingual
Certification
- Reiki Master Certification in Energy Healing
References
References available upon request.
Timeline
Essential Scents, Kiosk
King Custom
01.2025 - 08.2025
Sales Associate
Goal Line Jerseys/King Custom
07.2024 - 01.2025
Sales and Assembly
Space Igloo, Freeze Dried Candy
04.2024 - 08.2025
Administrative Assistant
Benessere Chiropractic
09.2023 - 04.2024
Administrative Assistant
CrisDental
01.2017 - 03.2020
Maple High School
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