Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Veronica Millan Rivera

Good Shepherd Hospice
Auburndale,FL
2
Languages
16
years of professional experience

Registered Nurse with 25+ years of experience in acute care, hospice, care coordination, admissions, and clinical assessment. Experienced collaborating with hospitals, physicians, and interdisciplinary teams to coordinate safe, timely patient care. Seeking a Utilization Review/Case Management role.

Work History

Admission Registered Nurse

6 Years 5 Months
Good Shepherd Hospice | 03.2020 - Current

• Evaluates hospice eligibility and reviews medical records.
• Coordinates care with hospitals and facilities including Lakeland Regional Hospital.
• Manages referrals, obtains consents, develops plans of care, and collaborates with interdisciplinary teams.
• Educates patients and families regarding hospice services.

Registered Nurse

2 Years 1 Month
AdventHealth | 02.2018 - 03.2020

• Medication administration using Cerner EMR/eMAR.
• Patient assessment, documentation, and multidisciplinary collaboration.

• Administered medications and treatments per physician orders to ensure patient comfort and safety.

Admission Registered Nurse

7 Years
VITAS Healthcare | 01.2011 - 01.2018

• Admission assessments, care coordination, referral management, patient/family education.

• Developed supportive relationships with patients and families, fostering trust during critical end-of-life transitions.

• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Education

Bachelor of Science - Nursing

University of Puerto Rico | Arecibo, PR

ADDRESS: KM 0.8 PR-653, ARECIBO, PUERTO RICO 00612

PHONE- 787-815-0000

Skills

•Care Coordination
•Referral Management
•Cerner (eMAR/EMR)
•Microsoft Office
•Inbound/Outbound Calls
•Clinical Assessment
•Discharge Planning
•Patient Advocacy

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Admission Registered Nurse

Good Shepherd Hospice
03.2020 - CurrentRead More

Registered Nurse

AdventHealth
02.2018 - 03.2020Read More

Admission Registered Nurse

VITAS Healthcare
01.2011 - 01.2018Read More

University of Puerto Rico

Bachelor of Science from Nursing
Read More
Veronica Millan Rivera