ADRIANA RAMOS

• Conduct administrative and operational activities including project planning, purchasing, inventory scheduling, billing, quality control and AR/credit functions.
• Implement best practice standards for billing resulting in substantial reduction of accounts receivable delays.
• Maintain financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Develop budget plan prior to each fiscal year.
• Monitor budgets and accounting statements.
• Experience in medical equipment insurance reimbursement including HMO, Medicaid, and Medicare.
• Responsible for contract and pricing negotiation with home medical equipment insurance companies, vendors, and suppliers.
• Deliver effective leadership while managing and guiding two business branches.
• Interview and hire staff as needed with emphasis on recruiting the best-qualified candidates.
• Assure evaluation of each employee annually and establish goals for the upcoming year.
• Oversee evaluations and audits to monitor the Corporation’s Compliance Program.
• Develop and update policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, and general insurance benefits.

· Forwarded client referrals to the appropriate individuals.

· Issued bills and claims to insurance companies, contracts, other third-party payers and customers for all products and services delivered.

· Participated in various committees of the organization.

· Enrolled in continuing education programs on the latest medical policies and devices.

Coordinated homecare services between the company and personnel.

• Performed all duties of a retail pharmacy such as: receiving and preparing pharmaceuticals and entering patient information in the computer system.
• Managed prescription inventory which included orders, returns, recalls and outdated drugs.
• Provided translation assistance for Spanish-speaking customers, leading to an increase in Hispanic/Latino customer satisfaction and sales.

• Prepared and filed individual tax returns.
• Explained in detail any issues or concerns to clients.
• Provided individuals with financial advisement when required.