Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adriana Rangel

Orlando

Summary

Dynamic hospitality professional with exceptional communication and interpersonal skills, honed at Disney's Magic Kingdom and Universal Orlando. Proven ability to enhance guest satisfaction through agile problem-solving and relationship-building. Quick learner adept at adapting to new environments, ensuring compliance with industry standards while delivering memorable experiences. Committed to fostering positive interactions and teamwork.

Overview

3
3
years of professional experience

Work History

Hospitality Cast Member

Disney's Magic Kingdom
10.2024 - Current
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Hospitality Team Member

Universal Orlando
08.2024 - Current
  • Stayed up-to-date with industry regulations and standards to offer compliant hospitality services.
  • Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Followed supervisor instructions to complete tasks on time.
  • Participated in training sessions to enhance skills and knowledge.
  • Cleaned and straightened work areas to maximize productivity and safety.

Banquet Server

Hilton Sandestin Golf and Beach Resort
07.2022 - 06.2024
  • Answered guest questions about event plans and food service choices.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

9-12

William Cullen Bryant
Long Island City, NY
06-2019

Skills

  • Exceptional communication
  • Quick-learning
  • Language proficiency
  • Character development
  • Accepts direction and coaching graciously
  • Agile
  • Exceptional interpersonal skills

Languages

Spanish
Native or Bilingual

Timeline

Hospitality Cast Member

Disney's Magic Kingdom
10.2024 - Current

Hospitality Team Member

Universal Orlando
08.2024 - Current

Banquet Server

Hilton Sandestin Golf and Beach Resort
07.2022 - 06.2024

9-12

William Cullen Bryant

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