Adriana Reiss
Barnegat,NJ
Summary
Highly effective, proactive leader with great ability to solve problems and manage personnel. Ability in software management that allows its development in the accounting area, but also in public relations, human talent, administrative or support area. Able to make decisions and act under pressure, in a correct way. Great ability to learn, responsible, considered as trusted personnel for prudence and delicacy in the handling of information.
Overview
15
15
years of professional experience
Work History
ACCESS PATIENT REPRESENTATIVE
RWJBARNABAS HEALTH
Lakewood, NJ
03.2023 - Current
- Collecting information such as patient details, medical history, billing, and insurance information, preparing patient admission and discharge documentation, maintain information into databases and maintaining accurate records, relaying information to relevant staff members, informing patients and their caregivers of hospital procedures, policies, and protocols, providing patients with billing and payment information.
- Assisted patients in scheduling appointments, verifying insurance coverage, and completing paperwork.
- Greeted visitors and answered phones in a professional manner.
- Maintained records of patient interactions, documenting all inquiries and resolutions.
- Assessed patient needs and provided appropriate referrals to other healthcare providers.
- Performed data entry tasks for patient information into electronic health record systems.
- Verified insurance eligibility for services rendered to ensure accurate billing procedures.
- Adhered to HIPAA regulations regarding the privacy of personal health information.
- Ensured compliance with federal, state, and local laws governing medical practices.
- Spoke to patients upon arrival to determine if personal data or insurance information had changed.
- Promoted patient data confidentiality by following strict rules and regulations endorsed by facility.
- Responded to bell or light signal calls to assist patients with needs.
Cleaner-Supervisor
Katlheen the Irish Cleanser
Point Pleasant, NJ
11.2016 - 09.2022
- Practiced safe work habits and wore protective safety equipment.
- Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
- Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
- Maintain records of attendance, leave requests, overtime hours worked and other relevant data for payroll processing purposes.
- Respond promptly to customer complaints regarding cleanliness issues or any other related matters.
- Monitor stock levels of consumables such as soap, toilet paper and order additional supplies when needed.
- Investigate accidents or incidents involving employees within the team; take corrective action where necessary.
- Participate actively in recruitment processes by interviewing candidates for cleaner positions; make recommendations accordingly.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
Purchase Analyst
American Tower Corporation-Colombia
BOGOTA, BOGOTA
10.2011 - 10.2016
- Purchase of goods and services, data entry to the purchasing system, contracting (SAP) and generation of monthly balance reports, purchasing module training.
- Validated resource requirements to develop cost estimate models.
- Used data warehousing for data profiling to examine data available in existing databases.
- Identified opportunities to enhance data integrity through database structure modifications.
- Synthesized multiple sources of data and large data sets to develop reports, tools and metrics.
- Developed actionable roadmaps for improving workflows and processes.
- Maintained user confidence and protected operations by keeping information confidential.
- Assisted in training staff on how to use analytical tools effectively.
- Assisted in developing a comprehensive database management system.
Administrative Assistant
ASPAEN - Colombia
Bogota, Bogota
01.2009 - 10.2011
- Manage all calls, emails, correspondence and faxes, both incoming and outgoing, as well as taking care of the general agenda, interacting with customers and attend inquiries
- File, organize, save, and review all kinds of documents, make photocopies, order supplies, and arrange for maintenance or repair of office equipment.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Maintained accurate department and customer records.
- Composed correspondence, reports and meeting notes.
Education
Accounting Assistant -
SENA - Colombia
COLOMBIA05.1996
Skills
- Honesty
- Positive attitude
- Commitment
- Respect
- Listening skills
- Problem-solving skills
- Very good with computers
- Entering data and filling in information
- Hardworking
- Microsoft Office
- SAP
- Epic
- Internet
- Medical Terminology
- Privacy and Confidentiality
- Registration Services
- Insurance Verification
- Trained in [Epic]
- Customer Service
- Registration Process Management
- Patient Data Confidentiality
- Scheduling Appointments
- Proficient in [Epic, Microsoft office,Internet]
- Patient Service and Assistance
- Patient Services
- Data Collection
References
References available upon request.
Timeline
ACCESS PATIENT REPRESENTATIVE
RWJBARNABAS HEALTH
03.2023 - Current
Cleaner-Supervisor
Katlheen the Irish Cleanser
11.2016 - 09.2022
Purchase Analyst
American Tower Corporation-Colombia
10.2011 - 10.2016
Administrative Assistant
ASPAEN - Colombia
01.2009 - 10.2011
Accounting Assistant -
SENA - Colombia