Excell
I Adriana A Resendiz
CHEYENNE,WY
Summary
Bilingual, fluent in English and Spanish. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
25
25
years of professional experience
2
2
Languages
Work History
Operations Supervisor
Lowe’s Distribution Center
Cheyenne, WY
11.2020 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Assistant Store Manager
Walmart Inc
Bentonville, AR
07.2015 - 09.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Created and maintained safe and secure work environments for employees.
General Manager
Guadalajara Mexican Restaurant, Dell
Cheyenne, WY
07.2010 - 01.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Server
Mi Tierra Mexican Restaurant
Woodinville, WA
06.1999 - 05.2010
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor - International Business, business administration, human resources
Universidad De Guadalajara,
Guadalajara, Mexico06.1998
Skills
- Training and mentoring
- Goal-Oriented
- Strategic Planning
- Staff Development
- Performance monitoring
- Task Delegation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Windows
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Operations Supervisor
Lowe’s Distribution Center
11.2020 - Current
Assistant Store Manager
Walmart Inc
07.2015 - 09.2020
General Manager
Guadalajara Mexican Restaurant, Dell
07.2010 - 01.2018
Server
Mi Tierra Mexican Restaurant
06.1999 - 05.2010
Bachelor - International Business, business administration, human resources
Universidad De Guadalajara,
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