ADRIANA RESENDIZ
Spring,Texas
Summary
Friendly and reliable salesperson, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
Cashier
Academy Sports + Outdoors
05.2024 - Current
- Operated point-of-sale system for cash, check, credit card, and gift card transactions with excellent accuracy levels.
- Assisted in training new cashiers on checkout procedures and customer interaction standards.
- Collaborated with team members to enhance workflow and reduce wait times for customers.
- Successfully promoted sales of Academy Sports & Outdoors credit card and consistently ranking in the top 10% of card sellers at my store, delivering over 200% of the monthly goal.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Provided assistance to customers with inquiries about store policies and addressed customer concerns, resulting in positive feedback from shoppers.
- Promoted store promotions and loyalty programs to customers, enhancing their shopping experience and engagement.
Cashier
Kroger
11.2021 - 08.2022
- Progressed from bagger to cashier, excelling in a fast-paced environment with responsibilities including accurate cash handling and facilitating quick, efficient transactions at over 30 items per minute.
- Provided outstanding customer service, aiding in product location, issue resolution, and promoting over 50 donations to a back-to-school charity foundation.
- Ensured a seamless checkout experience by maintaining a sanitized and organized workspace, efficiently processing payments, and managing promotional discounts.
- Contributed to team efforts and store maintenance by organizing merchandise and assisting colleagues as needed.
- Demonstrated adaptability and keen product knowledge, efficiently navigating store aisles to assist customers, leading to improved shopping experiences.
Food Runner
Star Cinema Grill
05.2021 - 11.2021
- Delivered impeccable service by accurately transporting food and drinks to guests, ensuring all orders met the high standards of the establishment.
- Maintained a clean and organized kitchen station, contributing to the efficiency of the service cycle during peak business hours.
- Upheld the establishment's reputation for quality by ensuring guests had all necessary dining utensils and by possessing comprehensive knowledge of the menu.
- Promoted a cooperative and supportive working environment, aiding colleagues with tasks and embracing teamwork in high-pressure situations.
- Managed high-volume service periods with composure, ensuring timely and accurate delivery of food and beverages, thus maintaining optimal guest experience.
Education
High School Diploma - undefined
Klein Collins High School
Spring, TX05.2023
Skills
- Computer Skills: MS Word, Excel, PowerPoint
- Languages: Fluent in English and Spanish
- Availability: Open Availability (Including Weekends)
- Work Eligibility: Eligible to work in the US with no restrictions
- Interests: Advertising & Marketing, Social Media, Fashion
Timeline
Cashier
Academy Sports + Outdoors
05.2024 - Current
Cashier
Kroger
11.2021 - 08.2022
Food Runner
Star Cinema Grill
05.2021 - 11.2021
High School Diploma - undefined
Klein Collins High School