Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adriana Rivas

Reno

Summary

Dynamic and compassionate professional with extensive experience as a Front Desk Coordinator. Proven ability to enhance patient care through effective communication and meticulous management of dental software. Skilled in Microsoft Office and adept at thriving under pressure, consistently delivering exceptional service and fostering teamwork. Meticulous accounting manager with several years of experience the field accounting. Expert in quickbooks with dedication to accuracy and efficiency. Proven history of streamlining operations for excellent and organized bookkeeping. Friendly Front Desk Coordinator with many years of experience and exemplary communication skills. Expert in clerical writing and proficient in office reception. Known to optimize workplace operations through superior organization. Highly efficient front desk coordinator with a proven history of promoting productivity and collaboration in the workplace. Offering exemplary multi-tasking, customer service and clerical writing skills developed several years of experience in a setting.

Overview

5
5
years of professional experience

Work History

Front Desk Coordinator

Access Health Ventures
Reno
05.2022 - Current
  • Answer all incoming calls
  • Sterlite and clean operatories
  • Take X-Ray imaging
  • Take care of sending over any referrals and X-rays to doctors
  • Verifying insurance eligibility
  • Send out insurance claims
  • Schedule appointments
  • Check-in and outpatients

Hygiene Coordinator

Sierra Nevada Periodontics and Implant Dentistry
Reno
08.2020 - 06.2023
  • Updating Medical Records
  • Greeting and signing in patients upon arrival.
  • Answering questions about procedures.
  • Gather intake information, and schedule treatments for patients.
  • Handle payments and print statements.
  • Close end-of-day and monthly reports.
  • Developed and implemented hygiene protocols for dental procedures and patient care.
  • Trained staff on infection control standards and best practices.
  • Monitored inventory levels of hygiene supplies and placed orders as needed.

Office Administrative Assistant

Johnnys Auto Bodyshop
Sparks
08.2020 - 06.2023
  • Managed scheduling and appointments for customers and staff interactions.
  • Maintained organized filing system for client records and paperwork.
  • Assisted in processing insurance claims and coordinating with adjusters.
  • Prepared invoices and billing statements for customer services rendered.
  • Communicated effectively with clients regarding service updates and inquiries.
  • Supported inventory management by tracking supplies and ordering materials.
  • Maintained confidentiality of sensitive data in accordance with company policies.
  • Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
  • Created expense reports, tracked invoices, and processed payments.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Updated contact lists regularly with current employee information.

Receptionist

Joey Gilbert
Reno
01.2022 - 05.2022
  • Greeting everyone who comes into the office
  • Handle all incoming calls
  • Take messages and transfer calls to other staff members
  • Take payments for all new and current clients
  • Schedule meetings for all new and current clients
  • Make collections calls/Emails

Education

Highschool Diploma -

Spanish Springs High School
Reno, NV
Reno, NV

Skills

  • Fluent in English
  • Fluent in Spanish
  • Compassionate
  • Professional
  • Computer literate
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Dental software
  • Meditech
  • ETrust
  • Dox
  • Dentrix
  • Work well under pressure
  • Positive attitude
  • Teamwork
  • Independent work
  • Eager to learn
  • Goal-oriented
  • Insurance verification
  • Data entry
  • Time management
  • Attention to detail
  • Multitasking
  • Bookkeeping
  • Accounting software proficiency
  • Payment processing
  • Payroll operations

Languages

english
Full Professional
Spanish
Professional

Timeline

Front Desk Coordinator

Access Health Ventures
05.2022 - Current

Receptionist

Joey Gilbert
01.2022 - 05.2022

Hygiene Coordinator

Sierra Nevada Periodontics and Implant Dentistry
08.2020 - 06.2023

Office Administrative Assistant

Johnnys Auto Bodyshop
08.2020 - 06.2023

Highschool Diploma -

Spanish Springs High School
Adriana Rivas