Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Research Study Coordinator
Alpine Research Organization
Clinton, UT
11.2022 - Current
Developed and maintained databases for tracking subject information and data collection.
Maintained timely communication with sponsors regarding project updates and issues that arose during the course of the study.
Coordinated shipments of supplies needed for study sites.
Reviewed medical records to ensure accuracy of data collected from study participants.
Conducted recruitment activities, including outreach to potential study participants and scheduling appointments.
Communicated effectively with principal investigators, internal staff, external vendors, and regulatory agencies.
Collected data from various sources such as patient interviews, questionnaires, and laboratory tests for entry into a computerized database system.
Took vital signs and collected medical histories as part of study protocols.
Gathered and reviewed study data.
Conducted screening interviews to determine eligibility of possible subjects.
Adhered to standards in areas involving data collection, research protocols, and regulatory reporting.
Collected, processed and delivered specimens from trial participants.
Organized, analyzed and modeled study data.
Kept patient care protocols and clinical trial operations in compliance.
Organized and conducted meetings with internal stakeholders to discuss progress of studies.
Served as primary contact between sponsor companies and investigators throughout each stage of the trial process.
Medical Lab Coordinator
Ogden Clinic
Ogden, UT
03.2020 - 10.2022
Executed specimen collection procedures in strict accordance with established phlebotomy protocols
Demonstrated proficiency in handling cold/frozen samples along with the necessary procedures for proper preservation.
Successful in over 200+ venipunctures including urinalysis, Glucose Tolerance tests, and collection in accurate, safe, and reliable and transportation of specimens for laboratory specimens
Skilled in operating Sofia 1 and Sofia 2 Quidel medical machines
Achieved proficiency in managing, examining and producing results for COVID-19 swabs.
Utilized strong computer skills for precise and high-quality patient result reporting.
Analyzed QC data prior to patient reporting
Knowledgeable in setting up cultures compliant with microbiology procedures
Processed specimens outside laboratories.
ETC
Advanced Teller
Check city
Riverdale, UT
06.2018 - 03.2020
Analyzing customer needs and delivering prompt solutions.
Demonstrated exceptional phone etiquette
Interacted directly with customers in a professional manner
Assist in the issuance of loans including title loans, installment loans and payday loans
Provided support to clients for various services including cash advance, check cashing, money orders, bill pay and more.
Entered customer information accurately and efficiently into the company's database
Acquired proficiency in tax preparation services
Exhibited outstanding communication abilities
Collaborated with Microsoft Office and various computer programming languages.
Sales Associate
Lori's Gifts
Washington Terrace, UT
02.2017 - 06.2018
Delivered excellent customer service within patient care, while processing phone orders and online web orders.
Provided prompt responses to incoming calls
Performed credit card transactions using POS System
Managed order placement efficiently and accurately
Assisted in processing customer returns
Oversaw store display management
Maintained proper inventory levels and restocked merchandise
Maintained cleanliness of store environment including floors, windows, displays.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Admissions Attendant
Lagoon
Farmington, UT
03.2014 - 06.2016
Sold, distributed, and collected passes and memberships while operating a cash register and computerized system; emphasized public safety
Performed daily opening and closing procedures according to established guidelines.
Assisted in resolving customer complaints in a professional manner.
Provided customer service to students and families during the admissions process.
Compiled data related to admissions processes for reports.
Education
Diploma -
Bonneville High School
Ogden, UT
05.2018
Skills
Data Entry
Customer Service
Appointment Scheduling
Conflict Mediation
Analytical Thinking
Computer Skills
Problem-solving abilities
Microsoft Office expertise
Adaptability
Certification
Phlebotomists / Lab Coordinator, 03/2020, Present, Phlebotomist Technician certified through Clearfield Phlebotomy program. Certified in the State Of Utah and certified in the United States which includes techniques and performance of all forms of venipuncture, Correct labeling and collection of specimens
BLS/CPR, 05/2020, Present, Certified through American Heart Association
Certified I.V Technician- 2023
I
Groups
Youth impact, 2016-2018, Youth Impact’s purpose is to respect, protect, serve and instill hope in the children of Ogden and through them, our community. Working with youth and helping them seek their highest potential.