Adriana Rosario
Chicago,IL
Summary
Customer-focused professional excels in creating welcoming shopping experiences and addressing individual needs. Experienced in merchandising, payment processing, and maintaining organized store environments. Strong manual labor skills and equipment operation expertise ensure efficient task completion. Safety-conscious and adaptable, ready to support team objectives and enhance overall store performance.
Overview
7
7
years of professional experience
Work History
Bakery Worker
King Kullen
Center Moriches, New York
07.2021 - 11.2023
- Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.
- Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
- Packaged freshly-baked goods into bags or boxes with pricing labels attached.
- Stocked shelves with bakery products ensuring freshness dates were up-to-date
- Assisted in training new staff members on proper methods of preparing and serving bakery items.
Customer Service Representative
King Kullen
Center Moriches, New York
05.2020 - 08.2021
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support, ensuring a seamless experience.
- Resolved customer issues with knowledgeable and friendly service, enhancing overall satisfaction and loyalty.
- Answered incoming calls and emails, delivering frontline support for product and service transactions, improving customer engagement.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Cashier
King Kullen
Center Moriches, New York
12.2017 - 12.2018
- Greeted customers and provided product information to enhance shopping experience.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient
- Counted cash drawer at start of shift, verifying accuracy and ensuring sufficient funds for transactions.
- Helped customers find specific products, answered questions and offered product advice.
Photographer
Splish Splash
Riverhead, New York
06.2017 - 08.2017
- Organized and stored digital photographs, negatives, and prints for easy access and retrieval.
- Developed film, printed photos, and created digital copies to preserve memories for clients.
- Develop film, print photos, and make digital copies of existing photos.
- Composed creative shots from various angles to enhance visual storytelling.
Food and Beverage Attendant
Splish Splash Water Park
Riverhead, New York
06.2016 - 08.2016
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Managed cashier duties by accepting payments, providing change, and ensuring accurate cash drawer balances.
- Monitored food inventory levels and communicated restocking needs to management to maintain adequate supply.
- Communicated effectively with kitchen staff regarding customer orders.
- Executed opening and closing duties, including setting up tables, checking equipment operation, and balancing cash registers.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
Education
High School Diploma -
William Floyd High School
Mastic Beach, NYSkills
- Food safety standards
- Stock Rotation
- Cleaning and Sanitizing
- Stocking and Shelving
- Cash Handling
- Customer Transactions
- Team Collaboration
- Adaptability
- Customer Service
- Positive Attitude
Timeline
Bakery Worker
King Kullen
07.2021 - 11.2023
Customer Service Representative
King Kullen
05.2020 - 08.2021
Cashier
King Kullen
12.2017 - 12.2018
Photographer
Splish Splash
06.2017 - 08.2017
Food and Beverage Attendant
Splish Splash Water Park
06.2016 - 08.2016
High School Diploma -
William Floyd High School