Adriana Sanchez
Escondido,CA
Summary
Obtain the position of Business Systems Analyst
Overview
25
25
years of professional experience
Work History
Financial Aid Analyst
Palomar College Financial Aid Office
San Marcos, CA
01.2011 - Current
- Extensive knowledge of SAP (Satisfactory Academic Progress) policy and procedures based on district, state, and federal guidelines.
- Strong understanding of Title IV regulations
- Reviews, approves, or denies SAP appeals and notifies students of the outcome.
- Resolve discrepancies and obtain missing information.
- Determines students’ Satisfactory Academic Progress to qualify for federal aid, state and institutional aid
- Extensive knowledge of Transfer Credit Evaluation
- Coordinates Federal Work Study Program
- Maintains detailed financial and statistical records
- Balance fiscal queries for the Federal Work Study program
- Strong understanding of Academic Advising Report
Enrollments Services Specialist
Palomar College Admissions Office
Escondido, CA
01.2003 - 01.2011
- Respond to and resolve difficult and sensitive student complaints and inquiries at the admissions counter.
- Answer multi-line phone and provide general information about the college.
- Experience receiving and processing various admissions forms, including registration and applications.
- Examine and determine the residency status of prospective students and evaluate documents in support of residency.
- Interpret District policies and procedures of Admissions, Records, Financial Aid and Cashiering to students, staff, faculty and the community.
- Receive transcript requests and verify prior number of transcripts received.
- Schedule counseling appointments using SARS-GRID.
- Receive and process departmental deposits and student payments for tuition, transcript request, parking permits, material fees and holds.
- Balance the cashier’s queries
- Maintain student record confidentiality by following FERPA guidelines.
Clerical Assistant II
Palomar College Counseling and Matriculation Office
San Marcos, CA
01.2002 - 01.2003
- Type memos and reports.
- Verify education agreements via e-mail with other colleges.
- Schedule assessment and orientation appointments for matriculation procedures.
- Schedule counseling appointments using SARS-GRID.
Clerical Assistant
Palomar College Records Office
San Marcos, CA
01.2000 - 01.2002
- Provide information to students, faculty, staff, and the general public about policies and procedures concerning Palomar College.
- Enter student records and personal information into Palomar’s database
- Run Academic Transcripts using PeopleSoft, Reflections and Microfilm
Education
Associate of Arts -
Palomar College
San Marcos, CA08-2007
High School Diploma -
Ramona High School
Ramona, CA06-1999
Skills
- Analytical thinking
- Attention to detail
- Documentation and reporting
- Critical thinking
- Decision-making
Accomplishments
- Documented and resolved issues with the Satisfactory Academic Process, which led to students being able to submit their appeals.
Languages
English and Spanish
Timeline
Financial Aid Analyst
Palomar College Financial Aid Office
01.2011 - Current
Enrollments Services Specialist
Palomar College Admissions Office
01.2003 - 01.2011
Clerical Assistant II
Palomar College Counseling and Matriculation Office
01.2002 - 01.2003
Clerical Assistant
Palomar College Records Office
01.2000 - 01.2002
Associate of Arts -
Palomar College
High School Diploma -
Ramona High School